Talent.com
Lead Mixed Methods UX Research

Lead Mixed Methods UX Research

MediabistroNew York, NY, United States
13 hours ago
Job type
  • Full-time
Job description

This range is provided by Ascendo Resources. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$125,000.00 / yr - $180,000.00 / yr

Direct message the job poster from Ascendo Resources

Location : Puerto Rico, East Coast (U.S.), or Chicago

Position Summary

We are seeking an experienced Lead Mixed Methods UX Researcher to drive data-informed design and innovation across multiple digital platforms. In this leadership role, you will both conduct and oversee research initiatives, manage priorities, and mentor a team of researchers. You’ll collaborate cross-functionally to deliver impactful insights that shape user-centered products and services.

Key Responsibilities

  • Research & Execution : Lead end-to-end UX research projects—from planning and methodology selection to data collection, analysis, synthesis, and reporting.
  • Apply a wide range of qualitative and quantitative methods, including usability testing, user interviews, ethnographic studies, heuristic evaluations, and surveys.
  • Select and apply appropriate methodologies to address varying project goals and complexity.
  • Manage, mentor, and inspire a small team of UX researchers, promoting best practices and creative thinking.
  • Oversee the research budget, resources, and vendor relationships.
  • Guide the hiring process to build a strong research talent pipeline.
  • Balance hands-on execution with strategic guidance.
  • Partner with UX Designers, Product Managers, Engineers, and Division Managers to validate assumptions and test product hypotheses.
  • Communicate findings clearly and persuasively to diverse stakeholders—from C-suite executives to development teams.
  • Build consensus and influence decisions with evidence-based insights.
  • Identify and prioritize incoming research needs to support both long-term strategy and daily project execution.

Supervisory Responsibilities

  • Conduct hiring, onboarding, training, performance reviews, and disciplinary actions in accordance with organizational policies.
  • Assign and direct team workloads, resolve issues, and ensure high-quality research output.
  • Required Qualifications

    Education

  • Bachelor's degree in Computer Science, Human-Computer Interaction (HCI), Human Factors, Information Systems, Marketing, Journalism, Statistics , or a related field.
  • Experience

  • 8+ years of hands-on experience in UX research, leading projects across digital platforms.
  • 2+ years of experience managing and mentoring research teams.
  • Certifications

  • No certifications or licenses required.
  • Leadership & Team Management

  • Strong ability to coach and mentor researchers.
  • Proven success in leading cross-functional teams and projects.
  • Skilled at managing performance, fostering growth, and motivating teams.
  • Business Acumen

  • Deep understanding of stakeholder needs and how to align research outcomes with business objectives.
  • Experience integrating insights into strategic recommendations for business impact.
  • Comfortable handling confidential or sensitive information.
  • Technical Knowledge

  • Familiarity with digital product development and banking technology initiatives.
  • Understanding of front-end development and design principles is a plus.
  • Communication

  • Exceptional verbal and written communication skills in both English and Spanish .
  • Skilled at presenting complex findings through reports, executive summaries, and data visualizations.
  • Confident communicator across diverse audiences, including technical and non-technical stakeholders.
  • Analytical Thinking

  • Strong critical thinking and problem-solving abilities.
  • Proficient in data analysis, synthesis, and storytelling through research.
  • Comfortable working with quantitative and qualitative data to derive actionable insights.
  • Project Management

  • Strong organizational and prioritization skills; ability to manage multiple projects with minimal supervision.
  • Knowledge of project coordination, budgeting, time / resource allocation, and reporting.
  • Flexible and adaptive to changing priorities and business needs.
  • Operational & Regulatory Knowledge

  • Experience managing research operations, including budget tracking and vendor contracts.
  • Familiarity with regulatory and compliance considerations in digital experiences.
  • Language Requirements

  • Fully bilingual in English and Spanish (spoken and written)
  • Proficient in Microsoft 365 Suite .
  • Familiarity with research tools and platforms for surveys, usability testing, and collaboration.
  • Desired : understanding of front-end coding, design systems, and modern software development practices.
  • Seniority level

  • Mid-Senior level
  • Employment type

  • Full-time
  • Job function

  • Finance
  • Industries : Banking
  • Referrals increase your chances of interviewing at Ascendo Resources by 2x

    Inferred from the description for this job

    Medical insurance

    401(k)

    Vision insurance

    Paid maternity leave

    Paid paternity leave

    Get notified about new User Experience Researcher jobs in New York, United States .

    New York, NY $185,000.00-$220,000.00 3 days ago

    New York, NY $138,000.00-$192,000.00 1 week ago

    New York, NY $163,000.00-$226,000.00 4 days ago

    New York, NY $138,000.00-$192,000.00 1 week ago

    New York, NY $163,000.00-$226,000.00 1 week ago

    New York, NY $151,000.00-$222,000.00 1 day ago

    New York, NY $138,000.00-$192,000.00 1 week ago

    New York, NY $163,000.00-$226,000.00 5 hours ago

    New York, NY $144,000.00-$247,500.00 1 week ago

    We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

    #J-18808-Ljbffr

    Create a job alert for this search

    Ux Research Lead • New York, NY, United States

    Related jobs
    • Promoted
    AI Engineer

    AI Engineer

    TranslucentNew York, NY, US
    Full-time
    AI Finance Analyst for healthcare operators.Our product acts like an embedded analyst, surfacing insights across service lines, contracts, and staffing—without needing deep technical or finan...Show moreLast updated: 11 days ago
    • Promoted
    • New!
    Agentic AI Developer

    Agentic AI Developer

    TEKsystemsNewark, New Jersey, United States
    Full-time
    We are looking for an Agentic AI Developer to join our growing Agentic AI Platform team.This role will focus on developing, integrating, and managing enterprise-scale AI and MCP (Model Context Prot...Show moreLast updated: 10 hours ago
    • Promoted
    AI Product Manager

    AI Product Manager

    UnframeNew York, NY, US
    Full-time
    At Unframe, we build AI-powered products that address real-world challenges.Our platform team is at the core of this mission, developing the infrastructure, reusable components, and internal tools ...Show moreLast updated: 30+ days ago
    AI Developer

    AI Developer

    Cortex consultants LLCNew York, NY, United States
    Full-time
    Quick Apply
    AI Developer Natural Language Processing, Machine Learning & AWS New York, NY (Need Onsite day 1, hybrid 3 days from office< / b...Show moreLast updated: 5 days ago
    • Promoted
    AI Product Manager

    AI Product Manager

    Tech Talent ExpressNew York, NY, US
    Full-time
    Join a fast-growing startup on a mission to modernize healthcare operations through cutting-edge technology.We're building an innovative e-commerce platform that simplifies supply ordering, del...Show moreLast updated: 3 days ago
    • Promoted
    Head of AI

    Head of AI

    ZinniaOld Greenwich, CT, US
    Full-time
    Zinnia is the leading technology platform for accelerating life and annuities growth.With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and...Show moreLast updated: 25 days ago
    Value Creation & Analytics - Analyst - Texas A&M University

    Value Creation & Analytics - Analyst - Texas A&M University

    TeragoniaNew York, NY, US
    Full-time +1
    Quick Apply
    Base Salary : $100,000 - $115,000 .Location : Chicago / New York City / Dallas / Remote.AI technology firm that equips mid-market companies with plug-and-play enterprise intelligence throu...Show moreLast updated: 18 days ago
    • Promoted
    AI / ML Product Manager

    AI / ML Product Manager

    E-SolutionsNew York, NY, US
    Full-time
    Responsibilities will include : Identify and prioritize high-impact use cases for AI / ML across various business domains Conduct market research and.Show moreLast updated: 30+ days ago
    • Promoted
    Program Manager-Data & AI Insights

    Program Manager-Data & AI Insights

    ZinniaOld Greenwich, CT, US
    Full-time
    Program Manager-Data & AI Insights.Zinnia is the leading technology platform for accelerating life and annuities growth.With innovative enterprise solutions and data insights, Zinnia simplifies the...Show moreLast updated: 25 days ago
    • Promoted
    AI Project Manager

    AI Project Manager

    Syntricate TechnologiesNew York, NY, US
    Full-time
    Three days in a week NYC hybrid fulltime AI Center Of Acceleration team are seeking a highly skilled and motivated Program and Project Manager who will be responsible for overseeing comprehensive A...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    AI Engineer

    AI Engineer

    MassMutualNew York City, NY, US
    Full-time
    Architect and lead end-to-end ML / AI solutions.LLMs, deep learning, and probabilistic modeling—from ideation to production. Establish and promote best practices.Collaborate with engineering teams.Pro...Show moreLast updated: 16 hours ago
    • Promoted
    Agentic AI Engineer / LLMOps

    Agentic AI Engineer / LLMOps

    Spectraforce TechnologiesNewark, New Jersey, United States
    Full-time
    Job Title : Agentic AI Engineer / LLMOps.Duration : 6+ Months (Temp to Hire).This role will focus on developing, integrating, and managing enterprise-scale. AI and MCP (Model Context Protocol).Kong AI G...Show moreLast updated: 4 days ago
    • Promoted
    Director AI Engineer

    Director AI Engineer

    Webster BankStamford, CT, United States
    Full-time
    If you’re looking for a meaningful career, you’ll find it here at Webster.Founded in 1935, our focus has always been to put people first—doing whatever we can to help individuals, families, busines...Show moreLast updated: 30+ days ago
    Full-Stack AI Product Developer

    Full-Stack AI Product Developer

    Lawyer.comNew York, NY, US
    Full-time
    Quick Apply
    Climb is a World Media Group company alongside Lawyer.We are a fast paced start-up based in Manhattan.We are developing IoT enabled health and wellness equipment for the workplace of the future, wi...Show moreLast updated: 30+ days ago
    • Promoted
    Software Engineer, AI

    Software Engineer, AI

    Epoch BiodesignNew York, NY, United States
    Full-time
    Software Engineer, AI — Brooklyn, NY — Engineering — In office — Full-time.In the next 30 years, the world will transform every part of the built environment to be climate positive green infrastruc...Show moreLast updated: 2 days ago
    AI Project Manager

    AI Project Manager

    First Soft SolutionsBerkeley Heights, NJ, United States
    Full-time
    Quick Apply
    We are actively hiring for AI Project Manager Location - Berkeley Heights, NJ Full time ...Show moreLast updated: 7 days ago
    • Promoted
    AI Developer- Agent Specialist

    AI Developer- Agent Specialist

    EisnerAmperIselin, New Jersey, United States
    Full-time
    At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact.Whether you're starting out in your career or taking your next step as a seasone...Show moreLast updated: 1 day ago
    • Promoted
    UX Designer

    UX Designer

    TradeJobsWorkForce10040 New York, NY, US
    Full-time
    UX Designer Job Duties : Creates innovative solutions for a wide variety of product de...Show moreLast updated: 30+ days ago
    • Promoted
    Market Data Team LeadMumbai, India

    Market Data Team LeadMumbai, India

    Interactive BrokersOld Greenwich, CT, US
    Full-time
    Interactive Brokers Group, Inc.Greenwich, CT, USA, with offices in over 15 countries.We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technolo...Show moreLast updated: 30+ days ago
    AI / ML Engineer

    AI / ML Engineer

    Akaasa TechnologiesNew York, NY, United States
    Full-time
    Quick Apply
    Table" style="border-collapse : collapse; border : solid #a3a3a3 1.AI / ML Engineer < / t...Show moreLast updated: 7 days ago