OCM Lead (Organization Change Management)VDart Inc • United States
OCM Lead (Organization Change Management)
VDart Inc • United States
20 hours ago
Job type
- Full-time
- Quick Apply
Job descriptionExpansion beyond MVP to include additional applications and features Global rollout across the Electrical Sector, GEIS, and eventually Industrial Sector use cases Stakeholder Management Identify and engage key stakeholders, build onboarding plans, and ensure consistent messaging. Communication Planning Develop and manage a communication strategy across internal and external channels. Training & Enablement Create a training rollout plan for MVP and a scalable process for future regions / features. Adoption & Metrics Track adoption, gather feedback, measure KPIs, and refine OCM strategies accordingly.
Job Title : OCM Lead (Organization Change Management)
Location : Remote (Beachwood, Ohio)
Duartion : Contract
Job description :
We are currently driving a multi-year initiative to unify the digital customer experience across all customer-facing applications. The initial MVP is focused on the Electrical Sector Americas, with a strong emphasis on distributor purchaser personas.
Scope of MVP :
- Order management
- Digital assistant interactions
- Unified customer profile and sign-on across platforms
Technology Stack : Includes Azure, Salesforce, Order Center, Project Center, ERPs, Middleware, Snowflake, AEM, and others.
Future Vision :
Support Needed : We are seeking a resource to assist with the following areas :
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Change Management Lead • United States
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