Job Description :
Key Responsibilities:
Diagnose and repair a wide range of equipment efficiently and accurately, including but not limited to:- 2-, 3-, and 4-cylinder gas engines
Utilize diagnostic tools, manufacturer repair manuals, and troubleshooting guides effectively
Evaluate additional repair needs and communicate recommendations clearly to the service team and customers
Meet or exceed quality and productivity goals set by the service department
Maintain clean, organized, and safe work areas
Assist fellow technicians and collaborate with store staff as needed
Accurately create service orders and manage repair schedules using scheduling software
Communicate with customers via phone, email, and in-person to provide estimates, schedule services, and explain repair details
Coordinate shop workload and repair priorities with other technicians and team members
Order necessary parts and coordinate with vendors
Uphold safety standards at all times, using proper protective equipment
Qualifications:
Minimum of 2 years of experience in any of the following:- Commercial cleaning and restoration equipment
High school diploma or equivalent required
Valid driver’s license and clean driving record (no DUIs or reckless driving violations in the past 3 years)
Own a basic set of mechanic tools
Strong problem-solving skills and attention to detail
Professional appearance, effective written and verbal communication skills
Basic computer literacy
Ability to lift 50+ lbs. regularly and work in a physically active role
Willingness to work occasional overtime
You should be proficient in:
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