Customer Service Representative
Britton Weber AgencyTraverse City, MI, US30+ days ago
Job type
- Full-time
Job descriptionPossess a genuine willingness to learn, be intuitive and resourceful and be coachable. Possess an upbeat, positive and enthusiastic attitude. Proficiency to multi-task, follow-thru and follow-up. Excellent Communication / interpersonal skills. Great Customer Service Skills.
Job Description
Job Description
Our office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is full time . Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in .
No prior experience is necessary Apply for the position today by completing the form and completing the assessment.
Benefits
Annual Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Hands on Training
Tuition Reimbursement
Mon-Fri Schedule
Career Growth Opportunities
Responsibilities
- Process customer policy change requests.
- Secure all Trailing Documents from customers.
- Handle all incoming claim calls from customers and follow-up.
- Document each customer contact in eAgent.
- Take premium payments from customers.
Requirements
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Customer Service Representative • Traverse City, MI, US
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