Community Food Source Manager

Job Description

Job Description

JOB TITLE : Community Food Source Manager

STATUS : Full Time

DEPARTMENT : Community Connections

HOURS / WEEK : 40

DIRECT SUPERVISOR : Sr. Director of Community Engagement and Education

FLSA STATUS : Non-Exempt

DIRECTLY SUPERVISES : Community Food Source Specialists, Home Delivery Specialist, Volunteers / Interns

Vision

To disrupt the generational cycle of poverty for the families we serve.

Mission

Marillac St. Vincent strengthens and amplifies the voices of marginalized communities – in the Vincentian spirit of service – through education and programs tailored to foster thriving families and sustainable communities in Chicago.

Core Values

Our employees commit themselves as individuals to live out the core values of integrity, excellence, creativity, advocacy, respect and empowerment in our daily work, as we serve the needs of others.

Integrity - Acting with transparency, humility and honesty

Excellence - Providing quality care with compassion

Creativity - Being continuously resourceful and inventive

Advocacy - Supporting the cause of those who lack resources for a reasonable quality of life

Respect - Recognizing our own value and upholding the dignity and value of all people

Empowerment - Providing skills and resources to achieve full human development

Team Behaviors

• Versatility – Understanding and appreciating different and opposing perspectives on an issue; adapting one’s approach as the requirements of the situation change; an eagerness for positive action; self-control; active listening.
• A collaborative work model – Cooperatively working and sharing responsibility; contributing to the group effort; realizing a sense of commitment and ownership in the success of the organization’s goals.
• Mutual accountability – Holds others accountable with their roles; provides and receives feedback and takes constructive action.
• Client / customer advocate – Identifies opportunities to improve quality of services; presents one’s self professionally.
• Protects confidentiality & privacy – Respects and protects information about all staff and clients.

General Summary

The Community Food Source Manager is responsible for leading and managing all aspects of the Community Food Access programs, overseeing the “Harvest Hub” food distribution centers and the Home Delivery program serving the East Garfield Park and Lincoln Park communities. This role ensures the smooth operation of food distributions, manages food donations and deliveries, oversees the Food Rescue initiative, and coordinates food orders to support individuals and families in need.

The Manager will cultivate and maintain relationships with volunteers, donors, and partner organizations to enhance program effectiveness and sustainability. They will also be responsible for evaluating and improving program efficiency and impact through the development and implementation of key performance metrics.

In collaboration with the Senior Director of Community Engagement and Education, the Manager will contribute to the strategic direction and expansion of the Community Food Source (CFS) team. By continuously refining operations, strengthening partnerships, and enhancing community engagement, this role will ensure that food access services remain scalable, efficient, and impactful in addressing food insecurity in the communities served.

Duties & Responsibilities

Program Oversight and Management

Staff and Volunteer Leadership

Strategic Partnerships and Collaboration

Budget and Financial Oversight

Data Management and Program Evaluation

Program Growth and Innovation

Community Engagement and Advocacy

Job Requirements

Experience / Education

Bachelor’s degree in a human service or organizational leadership related field required. A minimum of 5 years of food pantry, social services, or related experience preferred. 5+ years of leadership experience required. Within 3 months of hire, must possess a valid Food Service Sanitation Manager license.

Qualifications

Motivated self-starter with a proven ability to work well with details and program delivery both individually and as a team player and leader. Strong problem-solving and interpersonal communication abilities. Excellent written, verbal, computer, and documentation skills. Proven organizational and follow-up skills. Comfortable working with diverse clients, volunteers, staff and other service providers. Ability to handle a range of client and volunteer situations calmly, professionally and respectfully. Ability to effectively and appropriately represent the agency to the public. Valid IL Driver’s License and proof of insurance.

Language

Ability to read and speak English proficiently. Bi-lingual is a plus.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.