Business Resiliency Manager II

Business Resiliency Manager II

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Business Resiliency Manager II within PNC's Business Resiliency organization, you will be based in Pittsburgh, PA, Birmingham, AL, Dallas, TX, Phoenix, AZ or Strongsville, OH. This position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at manager's discretion.

The Business Resiliency Manager II will oversee a team of Resilience Professionals responsible for the Business Resilience Management (BRM) consultative guidance and advisory for the Retail Line of Business (LOB) units. Responsible for the establishment and oversight of resilience risk strategies, plans, and program lifecycle execution. Leads 3-5 direct reports who manage the daily activities of Retail Business Resiliency plan oversight. Manages and engages employees and develops internal capabilities Reviews, guides, and governs strategies and programs, maintains and enhances existing programs to support the business(es) in managing risk while meeting business and regulatory expectations. Oversees the timely and proper execution of the Business Resiliency program lifecycle within and / or across the lines of business. Oversees and drives development, maintenance, and new creation of Critical Business Services (CBS) to align with Operational Resilience standards while ensuring alignment with Business Resilience Units (BRU) dependency requirements. Provides Resiliency risk expertise while working with the businesses and other business partners (e.g., Compliance, Credit, Legal, Audit). Monitors changes in internal and external factors and identifies emerging risks. Leads in the development and maintenance of business continuity and disaster recovery plans; oversees testing and exercise, including tabletops, and participates in critical crisis management and event management activities. Informs in the selection of operating strategies for the continuation of the business within a recovery time objective. Understands and informs the Retail LOB of relevant Third-Party Risk and Resiliency impacts and works with the business to enhance, correct, or duplicate contingency strategies to ensure maximum resilience. Oversees the Business Resiliency lifecycle planning and Business Impact Analysis (BIA). Helps team members to identify and quantify the potential impact of various disruptions and disaster scenarios. Enforces program Findings, including Lessons Learned actions, and Risk Acceptance processes and policies to ensure compliance and overall risk reduction in the environment. Interfaces with Retail LOB committee / executive to report on the compliance of business continuity processes, readiness, events and exercise results. May consult in preparation for meetings with audit and government regulators on business continuity issues. Responsible for leading high-profile initiatives through the development, enhancement and dissemination of continuity processes and standards. Analyzes and monitors concentration risk across the loss pillars to identify and respond to potentially compounding impacts across LOBs Develops and delivers the training on business continuity to the Retail LOB community. Own and oversee RCSA controls relevant to area(s) of oversight and governance PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Preferred Skills

Auditing Operations, Competitive Advantages, Crisis Management, Disaster Recovery Planning, Process Design, Regulatory Compliance

Competencies

Contingency and Disaster Recovery, Crisis Management, Decision Making and Critical Thinking, Effective Communications, Flexibility and Adaptability, Industry Knowledge

Work Experience

Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry experience is typically 8+ years. At least 5 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Base Salary : $80,000.00 $189,800.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and / or individual performance.

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include : medical / prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse / child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child / elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility : maternity and / or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.