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Bilingual Customer Service Representative

Bilingual Customer Service Representative

Select MedicalCanonsburg, PA, US
30+ days ago
Job type
  • Full-time
Job description

Bilingual Customer Service Representative Spanish / English Healthcare

Bilingual Customer Service Representative Spanish / English Healthcare $16+ / hr No Weekends

Location : 400 Technology Drive Canonsburg, PA | On-Site Position

Are you fluent in Spanish and English? Do you have a passion for helping people and solving problems? Join Select Medical as a Bilingual Customer Service Representative, where you'll support patients and healthcare providers in a professional, compassionate environment. This is a full-time, on-site role with no weekend hours and plenty of room for growth in the healthcare industry.

Why You'll Love This Job :

  • Competitive Pay Starting at $16.00+ / hour, based on experience
  • Work-Life Balance Monday to Friday, 8 : 30 AM 5 : 00 PM (No weekends!)
  • Comprehensive Benefits Health, Dental, Vision, 401(k) with match, PTO & more
  • Career Growth Build valuable experience in healthcare, billing, and customer service
  • Team Environment Supportive, inclusive, and mission-driven workplace

Responsibilities

What You'll Do :

As a Bilingual Customer Service Representative, you will :

  • Support Patients & Providers Answer calls and emails, process payments, and respond to inquiries
  • Resolve Billing Questions Help patients understand insurance claims, balances, and account details
  • Keep Accurate Records Document all communications and update internal billing systems
  • Assist Internal Teams Distribute mail, follow procedures, and provide departmental support
  • Ensure Compliance Follow HIPAA regulations and internal policies to protect sensitive information
  • Qualifications

    Top Skills for Success :

    Fluent in Spanish and English (speaking, reading, and writing)

    Excellent communication and customer service skills

    Comfortable working in a fast-paced, office-based environment

    Familiarity with Windows-based computer systems

    Preferred :

    1+ year of customer service, medical office, or call center experience

    Experience with medical billing, insurance, or front desk operations

    Required :

    High School Diploma or GED

    Work Environment & Physical Demands :

  • Office setting with extended periods of sitting.
  • Ability to lift up to 35 lbs.
  • Additional Data

  • Paid Training & Orientation We set you up for success!
  • Paid Time Off (PTO) & Extended Illness Days (EID)
  • Health, Dental, and Vision Insurance
  • Life Insurance & Prescription Coverage
  • 401(k) with company match
  • A diverse, respectful, and inclusive work culture
  • Join a Workplace That Values Diversity!

    Select Medical is an equal opportunity employer committed to building a workforce that reflects diversity at all levels. Qualified applicants are considered for employment regardless of race, color, religion, national origin, age, gender identity, sexual orientation, disability, veteran status, or other protected status.

    We are proud to be an equal opportunity employer and encourage candidates from all backgrounds to apply.

    Ready to Take the Next Step? Apply Today!

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    Bilingual Customer Service Representative • Canonsburg, PA, US

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