Customer Service Call Center - Pittsburgh On Site - Competitive Wages!

Patient Advocate Representative I

Are you looking for a purposeful career that will make a difference in the patient community? At CCS, our approach to at-home patient care is redefining chronic care management. We are seeking individuals that will thrive in a patient-centric dynamic environment. If you are an attentive listener, fast-thinker, and problem-solver, with the ability to relate to different people, you are a match for CCS.

As a Patient Advocate Representative I in our Patient Support Department you'll be at the heart of our call center operations as you deliver first-class customer service in every interaction. You will handle all tasks required to maintain patient satisfaction and ensure accurate and timely shipping of reorders. You will provide cross-functional support of all business units to maintain up-to-date documentation and insurance for accurate processing and billing of patient services. You'll be the one on the front line to help solve our patient's challenges and deliver on our promise of superior customer service.

Hybrid location must be willing to go into the Pittsburgh Office. Will receive a $2.00 on-site premium.

What we can offer you :

• Attractive Incentives
• Monday through Friday Schedule
• Intimate Office Environment
• Professional Growth
• Supportive Team
• Great Benefits

Alaska, California, Colorado, Delaware, Hawaii, Idaho, Maine, Montana, Nevada, New Hampshire, New York, North Dakota, Rhode Island, South Dakota, Vermont, Washington, Wyoming; residents are not eligible.

Responsibilities

Qualifications

CCS Medical is an EEO / AA employer. M / F / D / V

Values

Our Values

Certainty-The lives of the individuals we serve depend on our ability to execute. We commit to doing this every day.

Compassion-We understand the burdens of patients and their loved ones and channel this into a relentless pursuit of customer satisfaction in every part of our business.

Advancement-We are endlessly looking for ways to progress and become more innovative in all things we do.

CCS is an EEO / AA Employer. M / F / D / V