Program Manager

Program Manager

Oakland, CA

12+ Month Contract

Pay Range : 90 - 110 / hr. W 2

ONLY CANDIDATES LOCAL TO BAY AREA / WORK LOCATION-OAKLAND. ASSIGNMENT IS HYBRID AND REQUIRED AT OAKLAND OFFICE PER BUSINESS NEED AND MANAGER REQUEST.

Department Overview

TOP THINGS LOOKING FOR :

Strategic Listening to Drive Culture “Voice of the Employee”. Executive Communications, Strategic Planning | Road mapping Surveys | Driving from Listening to Actioning – measuring progress and driving stakeholders

TOP SKILL SETS LOOKING FOR :

Executive Communications, Industrial / Organizational Psychology, Partnering with HR Business Partners

The Organizational Culture team drives client ’s Coworker at the Heart (CATH) strategy—unlocking alignment between behaviors, competencies, and execution. Through enterprise-wide initiatives focused on enhancing the coworker journey from hire to retire, the team supports efforts to :

• People : Develop coworkers and leaders to reach their full potential
• Safety : Ensure safe and effective work practices
• Lean : Improve operational efficiency and eliminate waste
• Place : Create work environments that enable people to thrive

These efforts collectively reinforce client ’s purpose and values, equipping coworkers at every level to lead with clarity, deliver results, and create a culture of excellence rooted in continuous improvement and engagement.

Position Summary

The Principal, People Insights & Coworker Listening Strategy is the enterprise leader of client ’s CX2 initiative (Coworker × Customer Experience), Voice of the Coworker (VoC) programs, and all survey-based cultural measurement tied to client ’s CEO scorecard. This role defines and operationalizes client ’s listening system standards, oversees vendor partnerships, and drives end-to-end survey strategy—from concept to implementation to results activation. The Principal partners across the business to deliver insights that inform executive decisions, drive continuous improvement, and enable cultural transformation at scale.

Job Responsibilities

Qualifications

Minimum :

Desired :