Catering and Events Manager - DoubleTree by Hilton Alana Waikiki Beach

Catering And Events Manager

Come join the team at the DoubleTree by Hilton Hotel Alana Waikiki Beach! Located at the edge of Waikiki within a mile of Waikiki Beach, the Royal Hawaiian Center, and Ala Moana Center. Enjoy fun perks such as career growth and development, free meal on shift, PLUS discounted hotel room stays for you and your family WORLDWIDE! In addition, you will find the Aloha spirit service throughout every corner of our property.

As Catering and Events Manager you are responsible for soliciting, proposing, contracting, and servicing the hotel's meeting space, food & beverage, services, and facilities to prospective clients and customers in the hotel's continuing effort to deliver outstanding service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards :

• Solicit and respond to customer inquiries regarding the purchase of food and beverage, meeting space, and ancillary services from the hotel.
• Searching for new business opportunities, qualifying leads, and soliciting potential clients.
• Proposal and agreement negotiation, creation, and execution for meeting rooms, services and food & beverage.
• Develop strategies to meet or exceed established goals.
• Maximize revenues and control expenses through effective negotiation of prices, services and accurate forecasting.
• Creates Banquet Event Orders, Banquet Checks, Diagrams, Estimates, and all other appropriate documentation to ensure logistics are planned properly.
• Ring Banquet Checks, Collecting Deposits, Payments, and Balancing Client Accounts.
• Communicates details to respective departments and team members so their specific roles in the execution of meetings, events and services are clearly understood.
• Conduct property tours to promote facilities and services.
• Responsible for customer satisfaction ensuring customer loyal.
• Respond to internal and external requests in a timely, friendly and efficient manner.
• Participates in all relative internal and external meetings deemed necessary.
• Update Delphi system with client documents, calls, emails, and financial information.
• Performs other duties and responsibilities as assigned or required.

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values :

In addition, we look for the demonstration of the following key attributes : Quality, Productivity, Dependability, Customer Focus, Adaptability.

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!