House and Grounds Technician - Dollywood Theme Park - Part Time Seasonal

House and Grounds Technician - Dollywood Theme Park - Part Time Seasonal

At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It's not a difference that you can touch or see - it's a difference you can feel. We are seeking a House and Grounds Technician who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together and caring deeply about our brand. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to the lives of our guests.

We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. The right House and Grounds Technician checklist will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.

The House and Grounds Technician will support areas of park cleanliness for the Dollywood Company. The House and Grounds Technician will also participate in sanitizing and cleaning high touch surfaces. The House and Grounds Technician may take part in other activities including, emptying and cleaning trash cans and refilling cleaning supplies. All of this will be done in a manner consistent with the mission, values and operating philosophies and standards of the Dollywood Company.

Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.

Summary of Essential Functions and Responsibilities

• Maintain an aesthetically pleasing, sanitary environment by sweeping, picking up trash in your assigned area(s), including but not limited to, flower beds and back of house areas
• Cleaning up spills as necessary both indoors and outdoors on the park, including but not limited to, on roadways, pedestrian walkways, landscaped areas, natural settings and storage areas
• Clean and sanitize high touch surfaces throughout the park (tables, chairs, handrails and garbage)
• Work flexible varying hours and at different locations
• Maintain a friendly attitude toward Guests and Hosts. Greet guests, answer questions, and exceed expectations
• Provide prompt, courteous attention to Guests in the role assigned for the shift
• Maintain a high level of attention to detail in your assigned area(s) per your trained procedures as defined in your Training Plan
• Restock and keep track of cleaning supplies in your assigned area(s)
• Develop a work timetable in your assigned area(s) to ensure tasks are completed in a timely manner
• Assist with emptying trash cans located in your assigned area(s), including but not limited to, other areas, assigned or unassigned, in need of additional assistance and / or immediate attention
• Keep trash cans clean including lids and can liners as well as the inside and outside of trash cans
• Keep all work areas clean and organized
• Work varying hours and at different areas when needed
• Maintain confidentiality at all times
• Perform all duties in a safe manner as set forth in the Safety Standards to include reporting any violation of Standards

Management reserves the right to change and / or add to these duties at any time

Education and Experience Required

Knowledge, Skills, and Abilities

The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world