Advanced Practice Leader, Primary Care, (Novato), Full-Time, Days

Advanced Practice Leader, Primary Care, (Novato), Full-Time, Days

Novato, CA

About MARINHEALTH a UCSF Affiliate:

MarinHealth Medical Network is a medical foundation representing the physicians, their care teams and office staff, who previously operated under Prima Medical Foundation or the Marin Healthcare District. With a network of clinics across many different medical specialties throughout Marin and Southern Sonoma County, MarinHealth Medical Network functions as an extended family of healthcare advocates who take pride in knowing that we aren't just making a living; we're making a positive impact on the health of our patients and their families. Come and join us in touching and transforming lives every day!

External hires are subject to a background check and pre-employment medical screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with federal, state and local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classifications protected by federal, state & local laws.

Position Overview:

Manages and provides operational leadership to multiple service lines and/or locations within the MarinHealth Medical Network Ambulatory Clinics ensuring they meet the MarinHealth enterprise-wide goals and initiatives of safety, affordability, quality, satisfaction, and access. Develops and implements operations and resources to ensure effective and efficient delivery of patient care consistent with best practices. Proactively manages policy and procedure, guaranteeing compliance with the clinic, affiliates, vendors, the MarinHealth enterprise, and state and federal regulatory agencies where applicable. Takes a strategic and tactical approach in identifying best practices, standardizing workflows, and proposing plans of action to implement changes. Implements and manages capital and operational budgets to achieve financial targets through effective use of personnel, resources, and supplies. Develops and maintains a solid partnership with internal and external peers, leaders, and/or regulatory agencies to facilitate and collaborate on initiatives or solve issues. Provides guidance and/or direct intervention in resolving challenging or complex situations with an empathetic and solution-based approach. Accountable for role modeling principles defined by the C.A.R.E.S Standards, clinic or enterprise-wide initiatives, and the MarinHealth Mission, “To provide exceptional healthcare services in a compassionate and healing environment”.

Job Description:

SKILLS AND KNOWLEDGE

• Knowledge of operations in multi-site/multi-specialty ambulatory setting and how the department’s process/workflow impacts other area’s operation throughout the Network.
• Comprehensive knowledge of all applicable state, federal, state licensing and other local regulations as they relate to ambulatory settings is required.
• Ability to form relationships with physicians and medical directors, as well as, other key company contributors.
• Proven leadership skills, including team building, and coaching/mentoring with the ability to motivate and engage others.
• In-depth understanding of operations and clinical workflows.
• Demonstrates tactical and analytical thinking and planning skills, and is able to develop plan to accomplish objectives, identify obstacles and resolve operational issues.
• Ability to build and establish effective working partnership achieve business objectives.
• Verbal and written communication, and interpersonal skills.
• Able to handle difficult circumstances and make sound business decisions with little direction.
• Ability to work in a dynamic and fast-paced environment with changing business priorities.
• Organizational and time management skills, with the ability to prioritize multiple projects while delivering quality service.
• Oversight and Quality Control for all equipment in the clinic setting, including but not limited to, annual and preventative maintenance.
• Delivers a customer service focus in all decisions and actions.
• Demonstrates ability to interact with a diverse population while respecting cultural differences and nurturing an inclusive work space.
• Knowledge of wage and hour laws.

PREFERRED SKILLS AND KNOWLEDGE:

• Knowledge / experience with electronic medical records or practice management systems. Use of EPIC/APeX software a plus.
• Proficiency in MS office products

· EDUCATION

• Bachelor's: Business Administration, Healthcare or related field or equivalent education/experience.
• Masters: Healthcare, Leadership and/or Finance or related field or equivalent education/experience preferred.
• Equivalent experience will be accepted in lieu of the required degree or diploma.

MINIMUM EXPERIENCE

• 5 plus years’ supervisory and/or management experience in a complex and/or multi-site/multi-specialty healthcare setting, including but not limited to, budgets, fiscal management, and revenue cycle.

BEHAVIORAL STANDARDS

We have adopted the following standards of behavior in addition to the job responsibilities listed above so we can create and maintain an optimal workplace environment. Your application for this position assumes you agree with and can maintain the following workplace values:

• Exceptional customer service
• Professionalism on the phone, in person, and with each other
• Respectful communication with patients, vendors, volunteers, and co-workers
• Effective teamwork
• Ability to maintain a safe work environment
• A positive attitude
• A good sense of humor and fun in the workplace
• Support of each other, the patients, and the practice

LEADERSHIP ATTRIBUTES

• Goal Focused: Promotes organizational mission and goals, and shows the way to achieve them.
• Teamwork: Promotes cooperation and commitment within team to achieve goals and deliverables
• Coaching & Mentoring: Manages staff in ways that improve their ability to succeed on the job, and enables employees to grow and succeed through feedback, instruction, and encouragement.
• Professionalism: Earns others’ trust and respect through consistent honesty and professionalism in all interactions.
• Communication: Conveys ideas and facts using language the audience will best understand.
• Business Alignment: Aligns the direction, service levels, and performance with the rest of the organization.
• Financial Accountability: Follows financial guidelines, principles, and standards.
• Planning & Organizing: Coordinates ideas and resources to achieve goals.
• Results Focus & Initiative: Focuses on results and desired outcomes and how best to achieve them. Gets the job done.
• Patient Focus: Builds and maintains patient satisfaction with the services offered.
• Safety: Adheres to all workplace regulations, standards, and practices.

At MarinHealth, our top priority is the well-being of our employees, patients, and community. As such, we require all employees to receive necessary immunizations, including the measles, mumps, varicella, and seasonal flu vaccinations as a condition of employment and annually thereafter. Additionally, the continued recommendation to obtain a COVID + booster vaccination status. We understand that some individuals may require medical or religious exemptions from these requirements, but we remain committed to prioritizing the health and safety of all. Thank you for helping us in our efforts to maintain a healthy and safe environment for all.

The compensation for this role listed on this posting is in compliance with applicable law.The selected candidate’s compensation will be determined based on the individual’s skills, experience, internal/market equity factors, and qualifications.This posted minimum and maximum range represents the minimum and maximum of what we reasonably expect to compensate for the position.Furthermore, all compensation decisions are ultimately determined in accordance with our compensation philosophy.Compensation for positions covered by collective bargaining agreements are governed by the agreements in the aforementioned document.