Customer Service Representative (Flex opportunity)

Home Improvement Financing Customer Service Representative

At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice. Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions' Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.

Job Description : At Regions, the Home Improvement Financing Customer Service Representative is responsible for providing telephone support to customers regarding their account activity. This position is available onsite in Salt Lake City or Provo.

Primary Responsibilities :

• Provides telephone support for customers
• Counsels customers regarding loan accounts
• Documents conversations with customers and actions taken
• Processes customer payments via phone
• Performs customer account maintenance requests
• Reviews and notes accounts for customer correspondence
• Performs other assigned tasks when appropriate

This position requires the tracking of time and is eligible for overtime hours worked in excess of 40 per week under the Fair Labor Standards Act.

Requirements :

Skills and Competencies :

Position Type : Full time

Compensation Details :

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include : experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job. The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target :

Minimum : $37,750.00 USD

Median : $44,940.00 USD

Incentive Pay Plans :

This job is not incentive eligible.

Benefits Information :

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions' benefits, please visit the benefits page.

Location Details :

Salt Lake City UT LOB

Location : Salt Lake City, Utah

Equal Opportunity Employer / including Disabled / Veterans