Global Sales Coordinator

Job Description

Job Description

W ho we are :

We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest.

Your mission :

The Global Sales Office (GSO) is responsible for positioning Virgin Hotels Collection as a market leader in the ultra-luxury (VLE) and luxury lifestyle (VH) space by driving awareness through targeted segment strategies. They manage the brand’s global strategic partnerships and generate incremental sales through new client acquisition and overall account management.

The Global Sales Coordinator provides vital administrative and operational support to the Global Sales Office (GSO), ensuring the smooth execution of daily tasks, sales activities, and client interactions. This role serves as the backbone of the sales function, supporting managers and directors in driving revenue, coordinating group business, and maintaining excellent client relationships across the hotel group portfolio.

The Nitty-Gritty :

What exactly you will be doing…

In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your manager not listed below in the constant quest to provide “out of this world” customer service experience for our guests :

Sales Support & Coordination :

• Assist Sales Managers and Directors with preparing proposals, contracts for VLE hotels.
• Manage RFPs, consortia, and corporate account submissions on behalf of the sales team.
• Track production from key accounts and prepare sales reports, dashboards, and performance summaries.
• Support sales team with Delphi / Salesforce (or other CRM) data entry (group bookings only), ensuring accuracy and timely updates.

Client Relations & Communication :

Group Coordination :

Administration & Reporting :

Event & Trade Show Support :

Background must-have :