Retail Warehouse Manager

Retail Warehouse Manager

The Xfinity Mobile Arena is one of the world's busiest arenas, home of the Philadelphia Flyers, Philadelphia 76ers, Villanova University basketball, Philadelphia Wings, family shows and concerts. Since opening in 1996, the arena is the centerpiece of sports and entertainment in the greater Philadelphia region as well as prominently featured in the national spotlight. The 21,000-seat arena is a showcase arena for the company's industry-leading qualities as an operator and an innovator in the live event experience.

Job Summary

Comcast Spectacor is a leading sports and entertainment company that creates extraordinary experiences for millions of fans across the globe. As a Retail Warehouse Manager, you'll have the opportunity to oversee the daily operations of our on-site and off-site warehouses, ensuring seamless inventory management and efficient distribution to our (8) store locations. The Retail Warehouse Manager works closely with the Retail Manager to ensure stadium sporting events, concerts, and shows are properly staffed. This is an exciting time to join our team and contribute to the success of our world-class events and merchandise operations at Xfinity Mobile Arena.

Job Responsibilities

• Manage and supervise the on-site and off-site warehouse, including overseeing all aspects of inventory control, storage, and distribution processes.
• Collaborate closely with Retail leadership to ensure merchandise is received, stored, replenished, and distributed efficiently and accurately.
• Implement and optimize inventory management strategies to maintain optimal stock levels, minimize stockouts, and reduce carrying costs.
• Conduct regular audits and transfers of inventory to maintain accuracy and accountability.
• Creates a monthly schedule and oversees time and attendance as well as monitors overtime.
• Develop and maintain warehouse standard operating procedures (SOPs) to streamline processes and enhance operational efficiency.
• Works side-by-side with Retail leadership to ensure scheduling and operational procedures are integral for all stadium concerts and events.
• Lead and motivate warehouse staff, providing guidance, coaching, and performance feedback.
• Ensure compliance with safety regulations and maintain a clean and organized work environment.
• Utilize warehouse management systems and other relevant software to track inventory and manage warehouse operations effectively.
• Analyze data and generate reports to evaluate warehouse performance and identify areas for improvement.
• Responsible for ensuring that purchase order system is adhered to for all orders received at the warehouse.
• Solely responsible sanitation and organizational systems of all warehouse storage areas.

Qualifications

Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field (or equivalent experience) is preferred, but not required. Proven experience : 5 years in warehouse management or a similar role, preferably in a fast-paced stadium, retail, or entertainment environment. Proven record of leading and managing 10 or more associates, not including Supervisors and Assistant Managers. Strong understanding of inventory management best practices and warehouse operations. Familiarity with warehouse management software and inventory control systems. Solid working knowledge of computer applications : Microsoft office, POS systems, time keeping systems. Forklift certification highly preferred. Excellent leadership and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Problem-solving skills with the ability to make data-driven decisions. Exceptional organizational and time-management abilities to meet deadlines in a dynamic setting. Knowledge of safety regulations and procedures in a warehouse environment. Physical ability to lift and move heavy objects as needed.

Physical Requirements

Performing the duties of this position involves extensive and continuous standing and walking. Routine activities require the employee to be able to reach with hands and arms, sit, walk, stoop, kneel, crouch and crawl. The employee is frequently required to lift up to 50 pounds. The vision requirements include the ability to adjust focus, peripheral vision, and close vision.

Employee Expectations

Employees at all levels are expected to understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Support a culture of inclusion in how you work and lead. Do what's right for each other, our customers, investors and our communities.

Disclaimer

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.