DIRECTOR OF CLUB OPERATIONSThe Management Association, Inc. • Sacramento, CA, US
DIRECTOR OF CLUB OPERATIONS
The Management Association, Inc. • Sacramento, CA, US
25 days ago
Job type
- Full-time
Job descriptionOversee and monitor Club membership, activities, events, maintenance, food & beverage service, and daily general Club operations; provide recommendations for improvement Ensure Club staff provide high-level customer service for all homeowners, guests and Supervise activities and events, including but not limited to : planning, organizing, implementing, promoting, and evaluating comprehensive year-round services in a cost-effective and efficient manner Oversee all facility revenue generated from membership fees, rentals, merchandise sales, services, and activities / events; develop policies and procedures for accounting and depositing funds Oversee the selection of certain personnel, such as instructors, personal trainers, educators, etc. for special classes and activities; ensure proper documentation, certifications, licenses, certificates of liability, and contracts are maintained at the Club Identify training and development needs within the Club and partner with Human Resources to ensure employees are developed to their highest potential; this includes addressing performance and / or behavioral concerns in a timely, fair, and direct manner Prepare monthly statistical reports for the Board (i.e. attendance, records of members / guests, activities / events, classes, rentals, private and community functions, etc.) Ensure compliance with all federal, state, and county food and safety handling (including liquor license) requirements Be available for extended hours as the Club clients (both internal and external) often have needs that arise during non-standard business hours; this role will require availability flexibility and significant pre-planning to ensure consistent coverage Attend and actively participate in Board meetings and related events scheduled both during standard business hours and the late evening Develop and maintain warm relationships with Board Members , Committee Members, and all who come into contact with Natomas Park Other duties and special projects as assigned A minimum of (2) years of demonstrated success in a people leadership role A minimum of (5) years of customer service experience with at least (4) years in a hospitality-related field preferred At least (2) years of food service experience preferred Active Food Safety Certification Working knowledge of Alcohol and Beverage control (ABC) laws Bachelor’s Degree in Public Administration, Business Administration, or a related field Hospitality or CMAA certification preferred Management experience in a small or medium-sized organization including responsibility for more than one functional department or division preferred Ability to develop meaningful relationships with employees, build trust, and be empathetic Exposure to financials and linking people needs to the bottom-line Ability to maintain confidence, confidentially, and composure during complex situations High degree of attention to detail and accuracy Ultimate professionalism, communication, and team work skills Knowledge of accepted management practices and procedures, building and grounds maintenance requirements, personnel development and administration, and budget / finance Ability to motivate teams while simultaneously managing several projects Knowledge of management contracts, CC&Rs and other governing documents Solid knowledge of Microsoft Outlook, Excel, and Word Strong leadership abilities and comfort with public speaking (small and large groups) Conflict resolution skills Ability to meet deadlines and address time-sensitive issues Must have and maintain a valid driver’s license, vehicle insurance, and driving record in compliance with Company policy Use standard office equipment, including : computer, phone, copier / scanner, etc. Be stationary for periods of time Relocate up to (25) pounds Possibly travel to and from offsite locations Direct reports include : Director of Food & Beverage, Facilities Manager, Operations Manager, plus a team of support staff at the Club Monday-Friday from approx. 9 : 00 am-6 : 00 pm This position may require occasional long hours to meet business needs, including evenings, weekends and holidays
Job Description
Job Description
The Management Trust
Position Title : Director of Club Operations
Location : Sacramento, CA Club at Natomas Park
Reporting To : General Manager
Status : Exempt, Full-Time
Salary : $100,000-$110,000 Annually DOE
COMPANY PROFILE :
The Management Trust is a community association management company. We believe that building and maintaining a community takes more than just hammers and nails. It takes integrity, trust, experience, and support. Our success is based on the belief that effective management anticipates our clients’ needs, not merely reacts to them. We are a company of creative and committed individuals driven by grand aspirations and are proud to be the only 100% employee-owned community management firm in the nation. Our Employee Owners are encouraged to actively participate in growing our business by helping define best practices every day. It is in this spirit that we encourage you to explore this opportunity to join The Management Trust team.
EMPLOYEE OWNER POSITION PURPOSE :
The Director of Club Operations is primarily responsible for the daily management of all Club personnel, operations, facilities, and contracts. Key areas of focus include oversight and support of the Club including, but not limited to : regular interaction with and support of the Board / homeowners / vendors, meeting attendance, budget preparation, and overall community business needs. This is a leadership position that requires a strong commitment to delivering an exceptional customer experience while balancing the needs of many stakeholders.
JOB DUTIES AND RESPONSIBILITIES :
- Own all aspects of Club associate life cycle, such as recruiting, interviewing, hiring, training, scheduling, monitoring, retaining, and supervising with support from the Human Resources department
- Implement and enforce the Club at Natomas Park rules and regulations; refer serious member infractions to the Association office for hearings and possible Board action
- Assisting in developing and adhering to the annual Club budget as approved by the
Board
associates
QUALIFICATIONS :
preferred
SPECIAL POSITION REQUIREMENTS :
ESSENTIAL FUNCTIONS :
SUPERVISES OTHERS? IF SO, LIST :
SCHEDULE & TRAVEL :
The Management Trust is an Equal Opportunity employer. We celebrate and support diversity.
TMT reserves the right to modify this job description at any time based on business need.
Create a job alert for this search
Director Club • Sacramento, CA, US
Related jobs
It's fun to work in a company where people truly believe in what they're doing! We're committed to bringing passion and customer focus to the business.
The Club Manager will be responsible for the o...Show more
Granite Bay Golf Club | Granite Bay, CA | Invited.Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in...Show more
RANGER / MARSHALL – WILDHAWK GOLF CLUB.Under the supervision of the Assistant Golf Professional, the Ranger / Marshall is responsible for the effective movement of golfers on the golf course.This...Show more
California Sun Wellness Spa was born in the Rocklin, CA neighborhood and is a local, family owned company! Our mission is to offer affordable luxury through Sun, Spray and Spa services so each of o...Show more
Where first steps, new friendships, and confident learners are born.At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Wo...Show more Where first steps, new friendships, and confident learners are born.At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Wo...Show more 
The Hot Dog on a Stick General Manager is the leader of the TEAM who establishes the tone of the work environment, and the level of customer hospitality.
You are responsible for the operation of the...Show more
Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events.Together, we combine unmatched expertise with a global reach, offering end-to-end soluti...Show more
Assistant Director of Airports.This includes overseeing airport planning, development, and administration while ensuring compliance with applicable regulations.
The role involves close collaboration...Show more
Kids club staff will provide a safe and enjoyable environment for children of members while they work out at the YMCA.Ensure the safety, comfort and enjoyment of the children.Keep accurate attendan...Show more California Sun Wellness Spa was born in the Rocklin, CA neighborhood and is a local, family owned company! Our mission is to offer affordable luxury through Sun, Spray and Spa services so each of o...Show more 
We are a company devoted to providing our customers with incredible customer service.We know that it is our employees who make the difference! Join our team and find out what it is like to work som...Show more Where first steps, new friendships, and confident learners are born.At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Wo...Show more As an integral member of our team, the Assistant Manager will be responsible for assisting in the oversight of club operations to ensure an exceptional "Judgement Free" member experience.This posit...Show more California Sun Wellness Spa was born in the Rocklin, CA neighborhood and is a local, family owned company! Our mission is to offer affordable luxury through Sun, Spray and Spa services so each of o...Show more )
IF YOU ARE LOOKING FOR A FUN JOB IN HOSPITALITY, THIS IS THE PLACE FOR YOU!.Sodexo Live! is currently hiring for the.We are looking for outgoing team players to fill our spots as : .At Sodexo Live!, ...Show more
Eskaton is a nonprofit senior services provider serving Northern California's older adults for over 55 years.With over 1,700 employees and 28 communities and services in Northern California, Eskato...Show more
Our category-defining brands leverage meticulous craftsmanship and cross-collaboration to pursue innovation and redefine what is humanly possible in the outdoors.
Regional Sales Director (Southeast)...Show more
Planet Fitness - General Manager - Country Club
Taymax • Sacramento, CA, US
Full-time
Last updated: 14 days ago • Promoted
Director Member Experience
Granite Bay, California, United States • USA, California, Sacramento
Full-time +1
Last updated: 25 days ago
Golf Ranger / Marshall at WildHawk Golf Club (Volunteer)
Southgate Recreation & Park District • Sacramento, CA, US
Full-time
Last updated: 30+ days ago • Promoted
Spa Director at Citrus Heights
Kaitlyn Larson • Citrus Heights, CA, US
Full-time
Last updated: 30+ days ago • Promoted
Assistant Director at El Dorado Hills KinderCare
Kindercare Education • El Dorado Hills, CA, US
Full-time
Last updated: 7 days ago • Promoted
Assistant Director at Natomas KinderCare
Kindercare Education • Sacramento, CA, US
Full-time
Last updated: 13 hours ago • Promoted • New!
General Manager - Hot Dog on a Stick
Dayjoye • Roseville, California, United States, 95678
Full-time
Last updated: 30+ days ago
Concessions Manager (Sutter Health Park)
ASM Global • West Sacramento, CA, US
Full-time
Last updated: 30+ days ago • Promoted
Assistant Director of Airports
Vets Hired • Sacramento, CA, US
Full-time
Last updated: 1 day ago • Promoted
Kids Club Leader
YMCA OF SUPERIOR CA • Fair Oaks, CA, US
Full-time
Quick Apply
Last updated: 30+ days ago
Spa Director at Antelope
Kaitlyn Larson • Antelope, CA, US
Full-time
Last updated: 30+ days ago • Promoted
Director of Operations
Gold Star Foods • Dixon, CA, US
Full-time
Last updated: 1 day ago • Promoted
Assistant Director at Mack Road KinderCare
Kindercare Education • Sacramento, CA, US
Full-time
Last updated: 7 days ago • Promoted
Planet Fitness - Assistant General Manager - Fair Oaks
Taymax • Fair Oaks, CA, US
Full-time
Last updated: 14 days ago • Promoted
Spa Director at Rocklin
Kaitlyn Larson • Rocklin, CA, US
Full-time
Last updated: 30+ days ago • Promoted
Hospitality Workers - WildHawk Golf Club
Sodexo Live! (Hourly) • Sacramento, CA, USA
Full-time
Quick Apply
Last updated: 30+ days ago
Regional Culinary Director
Eskaton Properties, Inc. • Carmichael, CA, United States
Full-time
Last updated: 30+ days ago • Promoted
Regional Sales Director (Southeast) - Golf Technology
Revelyst • Sacramento, CA, United States
Full-time
Last updated: 2 days ago • Promoted