Applications Scientist
Oxford InstrumentsConcord, MA, United States30+ days ago
Job type
- Full-time
Job descriptionOwns the timely development of NMR measurement techniques including : Sample preparation Drives the development of applications for new and existing products Perform NMR demo focused on the research interests and needs of prospective customers. Develop new applications and techniques and author technical notes, application notes, and / or scientific journal articles. To explore NMR opportunities in both industrial and academic market by working closely with all stakeholders within I&A, including sales, applications, marketing, etc. To identify and engage with key customer accounts, both current and potential, to define current and future instrument and application requirements. Translates technique related materials Provides expert analysis of NMR data Liaises with external NMR experts as needed to ensure we stay ahead of the competition Investigates and analyses competitors' equipment and publications Trains colleagues, customers and agents as required Maintains the applications laboratory and sustains a safe working environment Present new application developments and data at conferences and workshops, webinars and meetings. Travels as needed To explore NMR opportunities in both industrial and academic market by working closely with all stakeholders within I&A, including sales, applications, marketing, etc. To manage NMR business by matrix management and lead the team and sales process from start to finish. To prepare forecast NMR business with accuracy regularly and maintain an accurate and up-to-date CRM database. To mentor, coach and train sales members on all details of sale process. To identify and engage with key customer accounts, both current and potential, to define current and future instrument and application requirements. To provide ongoing and timely strategic market input for the appraisal and execution of business opportunities in China. To maintain good customer relationships by providing regular contact and developing self as technical "go-to person" within the market. To always project a professional and competent image of Oxford Instruments. To attend conferences, exhibitions and workshops as necessary in support of sales. To participate in training and development activities as required. Will have a degree and / or PhD in Chemistry, Physics or Material Science Extensive practical knowledge of a wide range of high-resolution NMR experiments Understanding of the practical application of NMR in industry Practical knowledge of a modern pulse programming language Competent programmer in a high-level language such as C, C++ or Python Familiar with the operation of modern NMR Spectrometers An understanding of NMR / MRI systems and their physics of operation Customer focused High energy with an innate desire to succeed Excellent team working and cooperation skills A proven creative ability to solve technical problems Good communication and presentation skills especially in front of customers
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Applications Scientist
Date : 5 Sept 2025
Location : Shanghai, CN
Job Function : Commercial
Business Unit : Magnetic Resonance
Role Details
Role : Location :
Applications Scientist
I&A, China,Shanghai
Reports to :
Applications Manager - I&A China
Job Purpose
To provide Demo\technique support\applications development on all NMR products particularly X-Pulse, MQC in China and other systems. To establish and maintain on customer satisfaction and confidence by appropriate actions and attitude.
To explore NMR opportunity in both industrial and academic market.
To drive NMR growth in the high-tech instrument market and achieve China sales targets.
To foster customer relationships, maximizing current product sales, exploring new markets for existing products, providing market intelligence, and offering insightful competition feedback to management.
Indicative performance measures :
- Industry leading methods available
- Building long term relationships and support with customers
- Invitations to speak / present work at meetings and conferences
- Delighted customers both internal and external
- Quality of support to sales and marketing teams.
- Level of ongoing customer satisfaction
- Future order book value / volume and bid / win ratio
- Lead generation
Key Responsibilities
Sales management
Person Specification
Essential Criteria
Desirable Criteria
Education / Qualifications
Experience
Knowledge & understanding
Personal qualities
Special Circumstances
Apply now
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Scientist • Concord, MA, United States
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