Talent.com
GENERAL MANAGER

GENERAL MANAGER

Kampgrounds of AmericaAsheville, NC, US
30+ days ago
Job type
  • Full-time
Job description

Kampgrounds Of America, Inc. Job Opportunity

Kampgrounds Of America, Inc. (KOA) is the world's largest network of privately owned campgrounds and the leader in outdoor hospitality. KOA has 500+ locations across the United States and Canada including a mix of franchised and company-owned parks (OAK). Founded in 1962, the mission of KOA is "connecting people to the outdoors and each other," and those who represent the brand share the values of being family-oriented, passionate, entrepreneurial, customer-focused, and innovative.

At KOA, we believe the outdoors is fun and for everyone. We are committed to having an environment where all are treated with dignity and respect. We strive to :

  • intentionally create a sense of community and belonging for our guests, employees and franchise partners
  • continually educate ourselves and expand our knowledge to foster an inclusive and supportive environment
  • sustain a culture that promotes diversity of thought and experiences
  • ensure everyone has the ability to experience the outdoors and that our facilities are accessible to all
  • drive change in our company and industry through action and implementation

Position Summary

The General Manager provides leadership for setting and reinforcing high standards of an OAK property. The General Manager is responsible for allocating budget resources, coordinating business operations, hiring, and developing team members, managing operational costs, ensuring great customer service, improving administration processes, engaging with vendors, identifying business opportunities, and monitoring financial activities. Their entrepreneurial spirit and vision in directing business functions will assist KOA in maintaining relationships with guests, generating new business, increasing staff productivity, improving service, ensuring sustainability, and meeting business objectives. The GM provides leadership, operational management and people / team development aligned with KOA's Culture, Mission, Vision & Values.

Specific Duties

  • Oversee daily business operations.
  • Manage operating budgets, allocate resources, limit expenses, and ensure strict control of cash.
  • Hire, monitor, and develop a strong, diverse, and efficient team.
  • Provide great customer service while improving guest satisfaction and raising the net promoter score.
  • Cross functional collaboration with Human Resources, Marketing, Revenue, Real Estate Development, Accounting, and other departments to develop and implement vision and to research and identify growth opportunities.
  • Maintain the cleanliness and maintenance of the property through inspections, preventive maintenance programs, and the Quality Assurance Manual.
  • Prepare necessary reports and give presentations articulating property key performance indicators.
  • Develop effective conflict resolution and critical thinking skills.
  • Prioritize tasks based upon importance and urgency with conscious planning and thoughtful decision making.
  • Partner with real estate development to recommend, plan, and oversee capital projects.
  • Be the local face of KOA and build high performance teams dedicated to delivering KOAs Culture, Mission, Values, and Goals.
  • Monitor and implement the department safety program, which ensures that all OAK employees work in a safe and hazard free environment that complies with various local, state, and federal safety requirements.
  • Note that this job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

    Job Qualifications

  • High School Diploma or equivalent
  • Minimum two year's experience in a managerial role in a hospitality or related field
  • Hear and speak the English fluently
  • Strong decision-making ability
  • Excellent communication, collaboration, and delegation skills with the ability to manage confrontations
  • Ability to work in a fast-paced and high-pressure environment
  • Proven ability to develop and achieve financial plans
  • Ability to motivate, lead and develop a diverse team
  • Strong working knowledge of operational procedures
  • Proficient computer skills
  • Motivated, goal oriented and results driven
  • Good organization and time management skills
  • Ability to maintain confidentiality
  • Able to work nights, weekends, and holidays
  • Valid Driver's license
  • Physical Requirements

  • Ability to stand for long periods of time.
  • Must be able to lift to 50 pounds, lift and carry 25 pounds occasionally and 10 pounds regularly.
  • Ability to bend, stoop, kneel, crouch, climb and move safely over uneven terrain.
  • Able to work inside and outdoors and in various climates.
  • Able to travel by airplane and automobile.
  • Benefits Offered

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Health Savings Account
  • Flexible Spending Account
  • Dependent Care Account
  • Paid Life Insurance
  • Paid Long Term Disability
  • Voluntary Life Insurance
  • Voluntary Short-Term Disability
  • Voluntary Critical Illness Insurance
  • Voluntary Accident Insurance
  • Paid Time Off
  • Paid Parental Leave
  • Employee Assistance Program
  • 401K Retirement Plan
  • 401K Company Contributions
  • KOA does not sponsor Visas

    KOA currently does NOT hire in the following states : Alaska, District of Columbia, Idaho, Louisiana, New Hampshire, North Dakota, Rhode Island, Vermont

    Kampgrounds Of America, Inc. is an Equal Opportunity Employer and strives to provide an environment where all employees and applicants are treated with respect. The company is committed to fair treatment of all people. This value ensures employees and candidates are treated equally and are protected from discrimination or harassment of any kind. All employment decisions shall be made without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors, or any other protected status.

    Create a job alert for this search

    General Manager • Asheville, NC, US

    Related jobs
    • Promoted
    General Manager

    General Manager

    BojanglesSkyland, NC, US
    Full-time
    Urgent Opportunity : General Manager at [Brand Name].Are you a highly skilled individual seeking a dynamic role in a fun and loving work environment? Do you thrive in a fast-paced atmosphere where y...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager in Training

    General Manager in Training

    Sun Tan CityGreeneville, TN, US
    Part-time
    Your Golden Ticket to a Sun-Kissed Career.Our salons are filled with enthusiastic, fun employees who are passionate about client service. Be a part of a positive working environment where you are tr...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    Luihn VantEdge Partners, LLCPisgah Forest, NC, US
    Full-time
    At Taco Bell, we believe that great leaders create great teams.We're looking for motivated, people-first leaders who want to run a successful business while developing future leaders.Whether you're...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant General Manager

    Assistant General Manager

    BojanglesLandrum, SC, US
    Full-time
    Assistant General Manager - Urgent Opportunity in Food & Beverage Industry.Are you a highly skilled and motivated individual who thrives in a dynamic and fast-paced work environment? Do you want to...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant General Manager

    Restaurant General Manager

    Taco BellBurnsville, NC, US
    Full-time
    Join the Fulenwider KFC / Taco Bell family and find a great career, because this is a place where great people work together in a growing company. At Fulenwider Enterprises (KFC / Taco Bell), we realize...Show moreLast updated: 27 days ago
    • Promoted
    General Manager (supporting Canton, NC area)

    General Manager (supporting Canton, NC area)

    Hardee'sCanton, NC, US
    Full-time
    Location : Canton, NC 28716, USA.Models and creates an environment in which the Guest is always right; ensures a positive Guest service experience. Responds positively and quickly to Guest concerns.H...Show moreLast updated: 23 hours ago
    • Promoted
    General Manager

    General Manager

    McDonald'sColumbus, NC, US
    Full-time
    McDonald's Franchise Opportunity.This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDo...Show moreLast updated: 16 days ago
    • Promoted
    Department Manager

    Department Manager

    McDonald'sBlack Mountain, NC, US
    Full-time
    Free meals daily and employee discount program.Flexible scheduling with a work life balance.Weekly and daily pay available. Paid vacation after one year, PTO and insurance available, 401k.I want a s...Show moreLast updated: 16 days ago
    • Promoted
    General Manager

    General Manager

    Pizza HutCanton, NC, US
    Full-time
    US 19 / 23), Canton, NC ID#P1-2002316-1.Position : Pizza Hut Restaurant General Manager (RGM).Job Summary : Reports to District Manager - Drive the Financial and Operational Performance for Your Store ...Show moreLast updated: 9 days ago
    • Promoted
    Maintenance Manager

    Maintenance Manager

    LHHHendersonville, NC, US
    Full-time
    LHH Recruitment Solutions is seeking a skilled Maintenance Manager to oversee all maintenance functions at a large-scale production facility. This role provides strategic leadership while ensuring s...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager(08988) - 1269 Tunnel Rd

    General Manager(08988) - 1269 Tunnel Rd

    Domino's PizzaAsheville, NC, US
    Full-time
    You've been working your way up in the restaurant world for awhile.Maybe you even have a little college under your belt on the subject. Whatever the case may be, you know you want to manage a restau...Show moreLast updated: 30+ days ago
    General Manager

    General Manager

    Brumit GroupHendersonville, NC, US
    Full-time
    Quick Apply
    In a world full of quick service options, Arby’s is seeking to be different and better.We want to be different for our customers and different for our employees. When you work at Arby’s, it will be ...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    Arby'sSkyland, NC, US
    Full-time
    In a world full of quick service options, Arby's is seeking to be different and better.We want to be different for our customers and different for our employees. When you work at Arby's, it will be ...Show moreLast updated: 30+ days ago
    Restaurant General Manager

    Restaurant General Manager

    Burger KingSwannanoa, NC, US
    Full-time
    Quick Apply
    Carrols Corporation is one of the largest restaurant companies in the U.Carrols owns and operates more than 800 restaurants under the BURGER KING brand with plans for continue growth.Carrols operat...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    Taco BellOld Fort, NC, US
    Full-time
    Restaurant General Manager - Lead, Grow, and Succeed with Us! At Taco Bell, we believe that great leaders create great teams. We're looking for motivated, people-first leaders who want to run a succ...Show moreLast updated: 29 days ago
    • Promoted
    General Manager

    General Manager

    Long John SilversAsheville, NC, US
    Full-time
    Are you a highly skilled and motivated individual looking for an immediate opportunity as a Restaurant General Manager? Do you thrive in a dynamic and fast-paced environment? If your answer is yes,...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    SonicArden, NC, US
    Full-time
    Sonic Drive-In Restaurant General Manager.It's the dream job you never have to wake up from.At SONIC, you'll whistle while you work, gaining a sense of accomplishment along the way.You'll interact ...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    First Watch RestaurantsSkyland, NC, US
    Full-time
    General Manager Opportunity At First Watch.First Watch is the fastest growing Breakfast, Brunch, and Lunch concept in the country with over 400 units and is looking for restaurant managers.Capstone...Show moreLast updated: 30+ days ago