Manager, Translations

SAI360Toledo, OH, US

2 days ago

Job type

Full-time

Job description

SAI360 Manager, Translations

SAI360 is giving companies a new perspective on risk management. By integrating Governance, Risk, Compliance (GRC) software and Ethics & Compliance Learning resources, SAI360 can broaden your risk horizon and increase your ability to identify, manage, and mitigate risk. See risk from every angle.

SAI360 is a global organization with customers and team members around the world. We are headquartered in Chicago and have locations throughout the U.S., and we operate across Europe, the Middle East, Africa, the Americas, Asia and the Pacific, but a majority of our teams are completely remote! Our remote teammates can sit in any of the following states : AZ, CA, CO, CT, FL, GA, ID, IL, IN, KS, KY, MA, MD, MI, MN, MT, NC, NH, NJ, NY, OH, OR, PA, RI, SC, TN, TX, UT, VA, WA, WI. Please understand that we cannot proceed with candidates that do not reside in the states previously listed. State locations are subject to change.

Job Scope and Accountabilities :

The Manager, Translations is responsible for managing SAI360's translation team and localization needs.

Responsible management and relationship of SAI360 Translation Providers and Localization Strategy
Manage a small team of translation project managers as well as project managing strategic accounts.
Work directly with cross functional leads to improve processes and customer experience

Key Responsibilities :

Project Management :

Oversee the translation and localization of Training and Compliance content from start to finish

Create and manage translation project timelines, budgets, and deliverables.

Collaborate with internal teams to ensure smooth workflows.

Vendor Management :

Source, onboard, and manage external translation agencies, freelance linguists, and reviewers.

Negotiate contracts, track performance, and maintain strong vendor relationships.

Localization Strategy :

Define and implement localization best practices across content types (video, SCORM packages, LMS interfaces, etc.).

Work with cross-functional teams to identify opportunities for automation and process optimization.

Analyze translation metrics and continuously improve efficiency, cost, and quality.

Stakeholder Communication :

Act as the main point of contact for all translation and localization matters.

Provide regular project updates and performance reports to leadership.

Qualifications and Experience Required :

Bachelor's degree is preferred or commensurate experience.

5-7 years' experience in Localization.

3-5 years' experience in project management and vendor management.

Leadership experience required, either within project or personnel management.

Demonstrated ability to efficiently lead meetings with internal project team, cross functional management teams, and across the department.

Experience working cross-functionally internally with other departments and externally with vendor resources for product improvement and development.

Comfortable working with languages other than English.

Experience within ethics and compliance is not necessary but would be beneficial.

Interpersonal Skills :

Excellent interpersonal, written, and verbal communication skills required with the ability to work within all levels of an organization.

Foster successful partnerships and excellent working relationships with internal teams (customer success and learning product development resources) and external resources (vendor(s) and contractor(s) relationships).

Ability to work in a fast-paced environment, both within a team and independently to accomplish responsibilities and multiple tasks simultaneously.

Critical attention-to-detail, with the ability to manage multiple tasks / projects in tight timeframes, while maintaining accuracy and quality.

Excellent problem solving and analytical skills

As required by applicable Pay Transparency laws, the base salary range for this position is $70,000 - $100,000 plus opportunities for bonuses or commission. Exact compensation may vary based on skills, experience, and location.

Why SAI360?

We pride ourselves on providing great employee programs that are centered on supporting the health, wellness, and ongoing training and development of our people within a flexible work environment. In the U.S., our competitive employment package includes health insurance and pet insurance to support your family no matter what it looks like. We offer both time off and quarterly wellness days for downtime to help our people refresh so we can all thrive. In our remote-first workplace, our people embrace the diverse ideas and work styles of global collaboration with the right tools to succeed in your role no matter where you are located. We offer competitive compensation, a bonus incentive plan, and a strong 401(k) match.

SAI360 is an equal opportunity employer and makes hiring decisions based on experience, skills, aptitude, and can-do approach. Apply today and come join our team!

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Manager • Toledo, OH, US