Systems Administrator

Job Description

Job Description

SYSTEMS ADMINISTRATOR

NATURAL IMMUNOGENICS CORPORATION

Natural Immunogenics, or NIC, is a family-owned and operated Florida company, founded in 1998. We are committed to the principles of Health Freedom and Health Sovereignty, which means helping to educate people on the ways they can take control of their own health and wellbeing. Freedom and sovereignty come with responsibility, and require active participation to achieve and retain.

Our Mission is to produce the finest mineral hydrosols and natural health products as the first line of defense in the journey to health sovereignty.

Our Vision is to rediscover nature’s most effective solutions to the increasing health challenges facing humanity.

Furthermore, we are committed to also defending silver and its use in medicine, supplementation and other efforts to achieve well-being. This means engaging in regulatory and compliance-related discussion, whether in the consideration of new or proposed changes to policy, or even the regulation of certain substances, especially nano-particles as part of the nanotechnology debate.

Our products are produced under Good Manufacturing Practices (GMP), audited by NSF bi-annually. We meticulously verify that our products contain the ultimate refinement of pure mineral elements in pharmaceutical-grade purified water, so pure that it meets USP-NF standards for Pharmaceutical Grade Water.

Position : IT Systems Administrator

Reports to : Manager , Information Technology

Department : Information Technology

Direct Reports : None

Position Summary :

The IT Systems Administrator position represents an exciting opportunity to join a high performing team in maintaining, upgrading, and managing the software, hardware, and IT infrastructure to support the rapid growth of a dynamic, mission-driven business. This role ensures the reliability, security, and performance of all systems while providing technical support and contributing to continuous improvement initiatives.

Key Responsibilities :

The following list outlines the core duties of the role. Additional responsibilities may be assigned based on departmental needs or strategic initiatives.

• Administer the Microsoft 365 environment
• Manage VMware virtualization environment
• Manage antivirus and endpoint protection platforms and provide virus / malware response
• Manage Active Directory, Group Policy, DHCP, and DNS
• Administer VoIP phone system
• Administer physical security systems including alarm, camera and badge systems
• Administer firewall and other security platforms
• Perform regular patching and upgrades across all systems and platforms
• Perform capacity planning and performance optimization for infrastructure components
• Design, implement, and manage network infrastructure
• Identifies, researches, and resolves complex technical problems
• Evaluate, recommend, and implement new technologies to support business needs
• Administer and utilize Jira ticketing system for tracking, documenting, and prioritizing work
• Develop and maintain technical documentation, procedures, and system configurations
• Maintain strict confidentiality of sensitive information and systems
• Promote and support the adoption of AI tools and automation across business units
• Provide end-user support and manage all desktop support tickets, including acting as the primary support resource in the absence of a dedicated technician

Education and Experience :

Competencies / Skills :

Work Environment :

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.

Physical Demands :

The physical demands described here are representative of those which must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear, lift files, open filing cabinets, walk, sit, bend or stand. Requires extensive use of vision while working with computer monitor for extended periods of time. Requires ability to wear personal protective garments while working in GMP areas. The company will provide reasonable accommodations to allow qualified individuals to perform the essential functions of the position, except in the event that such an accommodation imposes an undue hardship upon the company.

In addition to the essential duties and responsibilities listed above, all positions are also responsible for :