Enterprise Resilience Officer I - Risk Alignment and Assessments

Enterprise Resilience Officer I - Risk Alignment And Assessments

The Enterprise Resilience Officer I - Risk Alignment and Assessments strengthens Truist's resilience by aligning risk management practices with enterprise objectives and regulatory requirements. This role leads comprehensive maturity assessments to evaluate organizational resilience capabilities, identify gaps, and develop structured improvement plans based on industry models such as the BCM Institute's 7-Level Operational Resilience Maturity Model. The officer integrates risk insights into strategic planning, facilitates cross-functional initiatives, and ensures compliance with frameworks including FFIEC and ISO 22301. Responsibilities include creating and conducting vulnerability assessments, optimizing resilience through After-Action Reviews and KPI-driven action plans, and maintaining engagement through clear communication and reporting. By advancing maturity and embedding resilience into technology, data, processes and operations, this position enables Truist to anticipate, prepare for, respond to, and recover from disruptions while safeguarding client trust and operational stability.

Enterprise Resilience Officer I is a subject matter expert responsible for the development, implementation, socialization and execution of Business Continuity (BC) and Disaster Recovery (DR) processes in support of policy, standards, procedures, and regulatory requirements. Activities aligned with this role have strategic and / or broad implications to the Company. This includes facilitating complex cross-functional initiatives that enable the proactive management of risks. Performs work and tasks focused on business continuity and disaster recovery planning / testing, enterprise response (incident / crisis) management, governance / quality control / third party continuity, and / or business intelligence & tools. Supports enterprise and business unit compliance with all federal regulations (FFIEC) for BC / DR related planning, testing and risk mitigation.

Essential Duties And Responsibilities

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Serve as a subject matter expert and provide guidance and governance to business units and technology partners for the BC / DR processes.
• Support and maintain BTCM program policy and governance structure & routines in alignment with enterprise guidance.
• Plan, organize, coordinate, and manage work of resources within assigned area of responsibility to meet division, department, and enterprise goals.
• Provide recommendations for improving efficiencies and effectiveness to meet department and company business needs.
• Establish and maintain strong working relationships with key business partners.
• Stay abreast of emerging issues related to Risk Management including third party, business continuity, disaster recovery and other relevant disciplines and incorporate new learning into work processes.
• Apply a comprehensive understanding of how the organization operates to solve technical, operational, and business problems.
• Use metrics, reporting and data analytics to exercise judgment and identify innovative solutions.
• Interact with business unit leadership and functional partners on a daily basis. Works independently with minimal guidance.
• Assist BTCM leadership team with preparing for and responding to internal audit requests and / or external regulatory examinations.

Qualifications

The requirements listed below are representative of the knowledge, skill and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.