Talent.com
No longer accepting applications
Customer Experience Support Associate

Customer Experience Support Associate

TEKsystemsEarth City, Missouri, US
6 days ago
Job type
  • Full-time
Job description
  • Job Summary
  • The
  • Customer Experience Support Associate
  • provides essential administrative and operational support to the Customer Experience Center. This role involves a mix of routine and moderately complex tasks, including outbound calls, data entry, and system updates. The associate will interact with dealerships, service providers, and customers to ensure smooth processing of requests and accurate documentation.
  • Key Responsibilities
  • Make outbound calls to dealerships, service companies, and customers to handle inquiries and cancellations
  • Enter and manage data and invoices using internal systems (Mainframe, Salesforce Service Cloud)
  • Process customer requests and financial transactions
  • Maintain and update account information (e.g., due dates, demographic changes)
  • Handle incoming and outgoing mail items
  • Generate and complete reports as needed
  • Process payoffs and title work
  • Communicate with customers via secure messaging platforms
  • Monitor and manage automation processes and resolve exceptions
  • Coordinate with DMVs and other external entities as required
  • Required Skills
  • Strong communication skills for outbound calling
  • Accurate and efficient data entry
  • Proficiency with Salesforce and Mainframe systems
  • Ability to manage multiple tasks and prioritize effectively
  • Preferred Qualifications
  • Experience in customer service or administrative support
  • Familiarity with financial documents and title processing
  • Detail-oriented with strong organizational skills
  • Comfortable working in a fast-paced environment
  • Pay and Benefits
  • The pay range for this position is $19.00 - $20.00 / hr.

    Eligibility requirements apply to some benefits and may depend on your job

    classification and length of employment. Benefits are subject to change and may be

    subject to specific elections, plan, or program terms. If eligible, the benefits

    available for this temporary role may include the following :

    • Medical, dental & vision
    • Critical Illness, Accident, and Hospital
    • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
    • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
    • Short and long-term disability
    • Health Spending Account (HSA)
    • Transportation benefits
    • Employee Assistance Program
    • Time Off / Leave (PTO, Vacation or Sick Leave)
    • Workplace Type
    • This is a fully onsite position in Earth City,MO.

    • Application Deadline
    • This position is anticipated to close on Nov 12, 2025.

      h4>

      About TEKsystems :

      We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

      The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

      About TEKsystems and TEKsystems Global Services

      We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

      The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    Create a job alert for this search

    Customer Support Associate • Earth City, Missouri, US

    Related jobs
    • Promoted
    • New!
    Holiday Delivery Associate

    Holiday Delivery Associate

    United Parcel ServiceCEDAR HILL, Missouri, US
    Part-time +1
    As a seasonal support driver (SSD), youll deliver packages to communities and businesses in the comfort of your own vehicle. This is a friendly, physically active role, so youll need to enjoy fast-p...Show moreLast updated: 6 hours ago
    • Promoted
    Earn Money Playing Games, Answering Surveys & Testing Apps

    Earn Money Playing Games, Answering Surveys & Testing Apps

    AttaPollWaterloo, IL, US
    Full-time
    Get paid to answer surveys, play games, test apps, and do tasks.Make extra money on your phone and instantly cash out to PayPal, Revolut, or with gift cards from $3.Show moreLast updated: 5 days ago
    • Promoted
    Share Your Thoughts, Pocket Some Cash : Join Opinion Outpost's Survey Opportunities!

    Share Your Thoughts, Pocket Some Cash : Join Opinion Outpost's Survey Opportunities!

    DynataAlton, IL, US
    Full-time
    Ready to turn your opinions into cash? Explore the world of remote paid online survey gigs with Opinion Outpost!.It's as simple as sharing your thoughts from the comfort of your own home and watchi...Show moreLast updated: 5 days ago
    • Promoted
    Delivery Driver - Receive 100% of Customer Tips

    Delivery Driver - Receive 100% of Customer Tips

    DoorDashNew Athens, IL, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 7 days ago
    • Promoted
    Customer Experience Specialist

    Customer Experience Specialist

    TEKsystemsSt. Louis, MO, United States
    Full-time
    Are you passionate about helping people and ready to launch your career in the mortgage industry? We're looking for enthusiastic, customer-focused individuals to join our team as •Customer Experien...Show moreLast updated: 30+ days ago
    • Promoted
    Remote Consumer Opinion Contributor

    Remote Consumer Opinion Contributor

    Earn HausWood River, Illinois, US
    Remote
    Full-time +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show moreLast updated: 1 day ago
    • Promoted
    Drive with DoorDash - Receive 100% of Customer Tips

    Drive with DoorDash - Receive 100% of Customer Tips

    DoorDashWaterloo, IL, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 7 days ago
    • Promoted
    Share Your Opinions. Earn Rewards.

    Share Your Opinions. Earn Rewards.

    Opinion EdgeArnold, MO, US
    Full-time
    Join Opinion Edge today and get paid for your insights! Take short surveys on the topics that matter to you and earn rewards for every completed survey. Sign up now and start turning your voice into...Show moreLast updated: 5 days ago
    • Promoted
    Fully Remote Survey Participant

    Fully Remote Survey Participant

    Prime InsightsWaterloo, IL, US
    Remote
    Full-time
    Join thousands of members already earning with top-paying surveys and offers.Get started today and enjoy competitive rewards, fast payouts with no waiting periods, and the flexibility to participat...Show moreLast updated: 5 days ago
    • Promoted
    Earn Extra Income by Taking Surveys Online

    Earn Extra Income by Taking Surveys Online

    Prime InsightsWaterloo, IL, US
    Full-time
    Join thousands of members already earning with top-paying surveys and offers.Get started today and enjoy competitive rewards, fast payouts with no waiting periods, and the flexibility to participat...Show moreLast updated: 5 days ago
    • Promoted
    Part Time - Work from Home - Online Product Tester - No experience ($25-$45 per hour)

    Part Time - Work from Home - Online Product Tester - No experience ($25-$45 per hour)

    OCPASt. Paul, Missouri, us
    Remote
    Part-time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant Delivery - Receive 100% of Customer Tips

    Restaurant Delivery - Receive 100% of Customer Tips

    DoorDashNew Athens, IL, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 7 days ago
    • Promoted
    Customer Experience Support Associate

    Customer Experience Support Associate

    TEKsystemsEarth City, Missouri, United States
    Full-time
    Customer Experience Support Associate •.Job Overview : • We are seeking a •Customer Experience Support Associate • to join our team on a contract basis. This role supports the Customer Experience Center...Show moreLast updated: 7 days ago
    • Promoted
    Remote Opinion Contributor

    Remote Opinion Contributor

    Prime InsightsWaterloo, IL, US
    Remote
    Full-time
    Join thousands of members already earning with top-paying surveys and offers.Get started today and enjoy competitive rewards, fast payouts with no waiting periods, and the flexibility to participat...Show moreLast updated: 5 days ago
    • Promoted
    Customer Support Associate

    Customer Support Associate

    VirtualVocationsSaint Louis, Missouri, United States
    Full-time
    A company is looking for a Customer Support Associate to build strong, lasting relationships with customers in higher education. Key Responsibilities Oversee customer onboarding and implementation...Show moreLast updated: 30+ days ago
    • Promoted
    Inbound Retention Associate

    Inbound Retention Associate

    Evercare ProtectionSaint Charles, MO, US
    Full-time
    As an Inbound Retention Associate, you will play a crucial role in ensuring customer satisfaction and loyalty through effective communication and problem-solving skills. Your primary responsibility ...Show moreLast updated: 30+ days ago
    • Promoted
    Take Surveys Get Paid!

    Take Surveys Get Paid!

    Prime InsightsWaterloo, IL, US
    Full-time
    Join thousands of members already earning with top-paying surveys and offers.Get started today and enjoy competitive rewards, fast payouts with no waiting periods, and the flexibility to participat...Show moreLast updated: 5 days ago
    • Promoted
    Work From Home - Take Surveys and Earn!

    Work From Home - Take Surveys and Earn!

    Prime InsightsWaterloo, IL, US
    Remote
    Full-time
    Join thousands of members already earning with top-paying surveys and offers.Get started today and enjoy competitive rewards, fast payouts with no waiting periods, and the flexibility to participat...Show moreLast updated: 5 days ago