Claims Examiner, General Liability

Claims Examiner, Casualty

With a company culture rooted in collaboration, expertise, and innovation, we aim to promote progress and inspire our clients, employees, investors, and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility?.

Arch Insurance Group Inc., AIGI, has an opening with the Claims Division on the Mid Corp Casualty Team as a Claims Examiner, Casualty. In this role, the responsibilities include actively managing commercial general liability claims for medium severity, and general liability, and auto accounts, as well as the associated excess and umbrella policies, in jurisdictions throughout the United States.

Responsibilities

Specific duties include but not limited to the below :

• Input and maintain accurate claims records for designated accounts, within appropriate Claims administration systems
• Investigation and Reserving of Claims
• Investigate General Liability claims, including coverage determination and evaluation of loss exposures Determine appropriate reserving levels
• Select and direct independent external service providers (e.g. independent adjusters, Legal vendors etc.)
• Proactively discuss and review contentious, large and complex claims with fellow adjusters and management to obtain opinions / feedback
• Settle standard claims through payment or denial. Negotiate to ensure efficient and competitive settlement
• Ensure unpursued claims are settled in accordance with settlement guidelines Support subrogation processes
• Ensure all claims are handled within authority limits, and in line with AIGI, Claims Standards procedures and guidelines Refer cases outside of authority level, preparing referral documentation and materials as appropriate.
• Support establishment of claims management procedures on new business accounts in association with clients, brokers and loss adjusters Undertake audits of external service providers as appropriate
• Act as a technical reference point and provide training / coaching to less experienced team members
• Proactively drive involvement of functional areas in Claims handling process, e.g. Underwriting, Operations
• Develop and maintain strong relationships with key brokers and clients and other relevant stakeholders

Experience & Required Skills

Education

Salary Ranges

For Alpharetta, O'Fallon : $61,900 - $83,623 / year

For Chicago, Morristown : $71,900 - $97,110 / year

Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.

Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more.