Talent.com
SIU Field Investigator - National General
SIU Field Investigator - National GeneralAllstate Insurance • Los Angeles, CA, United States
SIU Field Investigator - National General

SIU Field Investigator - National General

Allstate Insurance • Los Angeles, CA, United States
30+ days ago
Job type
  • Full-time
Job description

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

Job Description

This job is responsible for investigating and analyzing complex and occasionally highly complex, multi-discipline coverage and claims that have been referred to the special investigation unit (SIU) for potential fraud. This role typically handles a combination of complex attorney represented and unrepresented claims and complex losses and claims involving extra-contractual liability, large fire and property losses in which suspicious activity has been identified. The individual performs a thorough investigation including; (1) conducting background searches, scene investigations, and clinic inspections; (2) taking recorded statements; (3) reviewing and analyzing medical notes, bills and property damage; and (3) conducting witness interviews and social media searches. The individual reviews whether fraud can be substantiated and supports a lawsuit.

  • We're seeking an experienced SIU Field Investigator to join our Special Investigations Unit (SIU) in California! This is a field-based, location-specific position, and the ideal candidate will reside in Los Angeles County.

The Investigator will be responsible for conducting in-depth field investigations into auto insurance claims referred to SIU for potential fraud. The ideal candidate will have prior investigative experience, strong attention to detail, and the ability to follow structured procedures and documentation standards.

This role also requires excellent organizational skills, independent decision-making, and being comfortable navigating challenging conversations and high-pressure situations.

Key Responsibilities

  • Makes claim decisions regarding complex and occasionally highly complex investigations, and pursues restitution
  • Manages, researches, and resolves complex and occasionally highly complex customer communications, concerns, conflicts or issues
  • Validates that the information provided and obtained through investigation is true and accurate and follows up on all possible leads
  • Conducts thorough investigations of complex and occasionally highly complex multi-discipline claims and ECL claims that are potentially fraudulent to determine if payment is warranted
  • Utilizes analytic tools or SIU field intelligence to identify complex and occasionally highly complex claims for investigation and / or for support in the evidence of the fraud and damages
  • Summarizes documents and enters into claim system notes, documenting a claim file with notes, evaluations and decision making process
  • Enters SIU claim data information into multiple SIU systems
  • Updates files with investigation outcome, and when no fraud, or if insufficient evidence is found, returns file to MCO for further handling and settlement
  • Reviews investigations with fraud outcomes to validate whether denial is appropriate
  • Conducts complex and occasionally highly complex online data application searches, research, and evaluation
  • Supervisory Responsibilities

  • This job does not have supervisory duties.
  • #LI-TR1

    Compensation

    Base compensation offered for this role is :

    SIU Cons I : $55,500- $75,902.64

    SIU Cons II : $57,500 - $84,491.18

    SIU Sr Cons I : $62,800- $97,165.79

    And is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role.

    Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact.

    National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A- (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

    Companies & Partners

    Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

    Benefits

    National General Holdings Corp. is an Equal Opportunity (EO) employer - Veterans / Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

    Create a job alert for this search

    Siu Investigator • Los Angeles, CA, United States

    Related jobs
    Healthcare Investigator

    Healthcare Investigator

    VirtualVocations • Van Nuys, California, United States
    Full-time
    A company is looking for an Investigator to conduct audits and reviews in the healthcare sector.Key Responsibilities Conduct audits and reviews, performing verification of charges Generate preli...Show more
    Last updated: 30+ days ago • Promoted
    Workplace Investigations Manager

    Workplace Investigations Manager

    VirtualVocations • Huntington Beach, California, United States
    Full-time
    A company is looking for a Workplace Investigations Manager to support departmental management in implementing strategic direction for the team. Key Responsibilities Conduct thorough investigation...Show more
    Last updated: 2 days ago • Promoted
    SIU Field Investigator - Orange County

    SIU Field Investigator - Orange County

    GEICO • Costa Mesa, CA, US
    Full-time
    Senior Field Security Investigator.At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to ...Show more
    Last updated: 30+ days ago • Promoted
    SIU Investigator

    SIU Investigator

    California Staffing • Orange, CA, US
    Full-time
    Allied Universal Insurance Claims Investigator.Advance Your Career in Insurance Claims with Allied Universal Compliance and Investigation Services. Allied Universal Compliance and Investigation Serv...Show more
    Last updated: 2 days ago • Promoted
    United States Border Patrol Agent

    United States Border Patrol Agent

    U.S. Customs and Border Protection • Stevenson Ranch, CA, US
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
    Last updated: 1 day ago • Promoted
    Claim Specialist - Property Field Inspection

    Claim Specialist - Property Field Inspection

    State Farm • Van Nuys, CA, United States
    Full-time
    Being good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our suc...Show more
    Last updated: 30+ days ago • Promoted
    Illinois Licensed General Radiologist

    Illinois Licensed General Radiologist

    VirtualVocations • Long Beach, California, United States
    Full-time
    A company is looking for a Remote General Diagnostic Radiologist.Key Responsibilities Read general diagnostic radiology including Body Imaging, Musculoskeletal, Neuroradiology, Nuclear Medicine, ...Show more
    Last updated: 30+ days ago • Promoted
    SIU Investigator P&C (Mid-Level)

    SIU Investigator P&C (Mid-Level)

    California Staffing • Los Angeles, CA, US
    Full-time
    At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service, and trusted advice. We seek to be the #1 choice for the militar...Show more
    Last updated: 1 day ago • Promoted
    Border Patrol Agent - Experienced (GL9 / GS11)

    Border Patrol Agent - Experienced (GL9 / GS11)

    U.S. Customs and Border Protection • Altadena, CA, US
    Full-time
    Check out these higher-salaried federal law enforcement opportunities with the U.Your current or prior law enforcement experience may qualify you for this career opportunity with the nation's premi...Show more
    Last updated: 1 day ago • Promoted
    State Licensed Senior Investigator

    State Licensed Senior Investigator

    VirtualVocations • North Hollywood, California, United States
    Full-time
    A company is looking for a Senior Investigator (Healthcare FWA) Provider Escalations.Key Responsibilities Act as the primary contact for escalated provider-related concerns and ensure timely reso...Show more
    Last updated: 3 days ago • Promoted
    Surveillance Investigator

    Surveillance Investigator

    Frasco Inc • Los Angeles, CA, US
    Full-time
    Full-Time, Billable Hours, Non-Exempt .Eager to start your career in a growing industry? Get paid to learn the ropes of fraud investigation and real-world surveillance. Frasco offers fully paid inve...Show more
    Last updated: 4 hours ago • Promoted • New!
    Border Patrol Agent - Earn up to $30,000 in Recruitment Incentives

    Border Patrol Agent - Earn up to $30,000 in Recruitment Incentives

    U.S. Customs and Border Protection • Malibu, CA, US
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
    Last updated: 1 day ago • Promoted
    SIU Investigator

    SIU Investigator

    Allied Universal® Compliance and Investigations • Orange, CA, US
    Full-time
    Advance Your Career in Insurance Claims with Allied Universal® Compliance and Investigation Services.Allied Universal® Compliance and Investigation Services is the premier destination for a...Show more
    Last updated: 30+ days ago • Promoted
    State Licensed Data Security Counsel

    State Licensed Data Security Counsel

    VirtualVocations • North Hollywood, California, United States
    Full-time
    A company is looking for a Director, Security Counsel.Key Responsibilities Provide legal advice on global data security legislation and ensure compliance with relevant laws and regulations Suppo...Show more
    Last updated: 3 days ago • Promoted
    As Needed Field Investigator- Long Beach, CA

    As Needed Field Investigator- Long Beach, CA

    J T Becker & Co Inc • Long Beach, CA, US
    Full-time
    Becker & Company is seeking skilled and experienced Field Investigators to join our team on an "as needed" basis.This role is perfect for a licensed investigator looking for flexible ...Show more
    Last updated: 30+ days ago • Promoted
    SIU Investigator P&C (Mid-level) - Metro Los Angeles and surrounding areas

    SIU Investigator P&C (Mid-level) - Metro Los Angeles and surrounding areas

    California Staffing • Los Angeles, CA, US
    Full-time
    At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military...Show more
    Last updated: 2 days ago • Promoted
    State Licensed Desktop Investigator

    State Licensed Desktop Investigator

    VirtualVocations • North Hollywood, California, United States
    Full-time
    A company is looking for a Desktop Investigator to conduct insurance and fraud investigations remotely.Key Responsibilities Review case documentation and plan investigative strategies Conduct re...Show more
    Last updated: 4 days ago • Promoted
    Radiology | Southern California | Partnership Track

    Radiology | Southern California | Partnership Track

    Jackson Physician Search • Panorama City, US
    Full-time
    A successful private practice group of 40 Radiologists is seeking to recruit another BE / BC MSK Radiologist to join their team. This is a rare opportunity to step into a highly stable, collegial prac...Show more
    Last updated: 25 days ago • Promoted