Job Category : Direct Banking
Requisition Number : VIDEO003330
Locations
Showing 1 location
Southwood
Operations Center
3800 Esplanade Way
Suite 300
Tallahassee, FL 32311, USA
Southwood
Operations Center
3800 Esplanade Way
Suite 300
Tallahassee, FL 32311, USA
Video Banker I M - Capital City Bank - More than your bank, your banker.
Some Saturdays
9 : 30 a.m. - 6 : 30 p.m.
General Summary
This position will handle video teller transactions of a routine nature via Interactive Teller Machine (ITM) in a courteous and professional manner while providing excellent client service and retention through accurate and expeditious entries. The candidate should focus on strengthening relationships by offering new or additional products and services while keeping in mind some interactions may require deviation from standard screens, scripts, and procedures. The associate requires above-average knowledge of the company structure and its products and services to maximize the profit potential of each client via video channels. Associate must have strong team-oriented verbal communication, ability to handle multiple tasks, and possess strong organizational skills.
All associates at Capital City Bank, Capital City Investments, Capital City Trust Company, and Capital City Home Loans have access to confidential client information and must practice discretion at all times.
Principal Duties and Responsibilities
Employer determines the essential functions of the job.
All associates must understand and adhere to the non-negotiable Banker Standards and commit to practicing SGNNT (smile, greet, name, name, thank you) at all times. Associates will consistently follow policies and procedures as established by Capital City Bank, Capital City Investments, Capital City Trust Company, and Capital City Home Loans, with department managers setting the standard.
Associated Duties
Knowledge, Skills and Abilities (KSAs) Required
The following KSAs are usually acquired through work experience and / or specialized course(s) :
Education
Working Conditions
Capital City Bank associates are our greatest asset. We offer the following benefits
EOE / Protected Veterans / Disabled / Drug Free
The above declarations are not intended to be an “all-inclusive” list of the duties and responsibilities of the job described nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.
THIS JOB DESCRIPTION DOES NOT CONSTITUTE AN EMPLOYMENT AGREEMENT. This job description does not restrict Capital City Bank, Capital City Investments, Capital City Trust Company, and Capital City Home Loans from the ability to assign, reassign or eliminate duties and responsibilities of this job at any time. This job description describes the current assignment of essential functions. These functions may change at any time as the needs of the Bank or department change or for other reasons deemed appropriate.
Qualifications
Skills
Behaviors
Motivations
Education
Required
High School or better.
Experience
Preferred
Please indicate work experience when applying
Licenses & Certifications
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Banker Bilingual Spanish • Tallahassee, FL, United States