Technical Business Systems Analyst 2

What You'll Do

• Partner with product owners, business stakeholders, and developers to gather and refine requirements.
• Translate requirements into user stories, acceptance criteria, and technical specifications.
• Review and interpret API documentation to validate integrations and data flows.
• Understand front-end UI / UX needs to guide conversations between business and development teams.
• Ensure delivery aligns with customer needs and regulatory / financial requirements.

Must-Have Skills

• 2+ years of experience in Agile environments.
• Salesforce experience (hands-on configuration, administration, or strong analyst role exposure).
• Ability to learn quickly, work independently, and ask the right questions.
• Strong communication skills for both business and technical audiences.

Nice-to-Have Skills

• Salesforce certifications (Administrator, Business Analyst, or Developer).
• Experience with financial services or loan / lease management systems.
• Familiarity with APIs, data flows, and front-end frameworks.

Who You Are

• Curious, self-starter, driven to learn without constant oversight.
• Skilled at asking sharp, insightful questions that uncover real needs.
• Confident working across multiple teams and adapting to change.
• Able to see both the "big picture" and the technical details.

Typical Day

• Gather and refine requirements.
• Collaborate with developers, testers, and product owners to break down requirements into actionable user stories.

Requirements

• Bachelor's degree in MIS, Computer Science, IT, or Business Administration.
• 2-4 years of experience working with business stakeholders and developers.
• Comparable roles : Business Analyst, Technical Analyst.

Top Skills

• Effective communication.
• Strong collaboration on executive-level projects.
• Adaptability to changing priorities.

Technical Skills

• Required : Salesforce, basic front-end knowledge (HTML, CSS), API / ETL basics.
• Desired : Salesforce certifications
• #LI-EK1