Director of R&D

Director of R&D

Based in Pittsburgh, Pennsylvania, Aptech is a business intelligence, enterprise planning, and financial software and service provider to the hospitality industry, applying technology to solve business problems and increase profitability for customers.

We're looking for a forward-thinking, results-driven leader to take our software products to the next level. As Director of R&D, you'll set the strategic vision, lead a talented development team, and champion innovation that drives company growth.

The Director plays an active role in developing code and leading the R&D team in the Aptech philosophy of development, ensuring process, practices, patterns, and code maximize business value. Working in collaboration with the senior leadership the Director of R&D will execute on delivering quality products according to Aptech strategy and established product roadmaps.

The Director of Development is a member of the Aptech Leadership Team, reporting to the President, and will work closely with all Senior Team members to create a strong, cohesive leadership team that is strategically aligned. The Director must exhibit both courage and integrity to professionally and directly engage difficult topics, and lead productive conversations around how they themselves and other members of the team can improve. The Director must demonstrate care for each member of their team, with a commitment to help each one learn and grow, creating an environment that reinforces and fosters Aptech core values.

Key Responsibilities :

• Develop and execute a long-term product roadmap aligned with overall business objectives
• Lead and mentor a team of developers, fostering professional growth and collaboration
• Oversee development, QA, and release cycles to ensure high-quality, on-time deliveries
• Develop fixes, enhancements, interfaces, and new functionality that provide value to the Aptech solutions
• Work with leadership to identify market trends and opportunities to drive product innovation from ideation through launch
• Leverage customer feedback and industry insights to inform product strategy and direction
• Work cross-functionally with other departments to align goals and optimize impact
• Support pre-sales efforts by scoping custom solutions and ensuring feasibility
• Report progress, key milestones, and performance metrics to executive leadership
• Ensure staffing levels meet current and projected needs
• Promote a culture of continuous improvement within development team
• Implement and maintain strong release and configuration management practices
• Provide hands-on mentoring and guidance to team members
• Facilitate clear and consistent communication with other internal teams
• Track and report on development performance metrics, including productivity, quality, and delivery timelines
• Conduct root cause analysis on recurring issues and oversee corrective actions
• Manage recruitment and onboarding of new team members

Qualifications :

Aptech Computer Systems is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology / Laboratory Information Systems, and Product Licensing industries.

Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P / TSX 60.