Communications and PR Manager

SHI Communications & PR Manager

The SHI Communications & PR Manager is a passionate storyteller responsible for developing and implementing strategic communication strategies that amplify the SHI Services and Stratascale brand, engaging internal and external stakeholders. They will be responsible for shaping the internal and external communications strategy for SHI Services and Stratascale, bringing new ideas and innovation solutions from ideation to execution. Key responsibilities include the development and delivery of team member communications across multiple channels (email, intranet, etc.) as well as executive-level communications. Additionally, they will oversee day-to-day management of the SHI Services and Stratascale PR program, driving increased share of voice. The ideal candidate is an experienced writer, strategic thinker, and a proactive collaborator who thrives in a fast-paced, tech-driven environment.

Include, but are not limited to :

• Drive the strategic communications strategy for SHI Services and Stratascale, implementing tactical plans that help shape the corporate narrative both internally and externally.
• Raise internal awareness of SHI Services / Stratascale initiatives and programs by developing relevant, timely, and engaging content including email copy, newsletters, and company announcements.
• Work with cross-functional teams and department leaders to develop and implement communication strategies, procedures, and processes.
• Ensure all communication pieces align with the SHI Services / Stratascale brand and adhere to existing guidelines.
• Lead day-to-day communication activities : develop and maintain editorial calendar.
• Manage the SHI Services / Stratascale corporate intranet in coordination with department leaders.
• Support executive communications and the coordination of public appearances for company executives.
• Partner with creative team to develop content and copy for digital displays located in Stratascale headquarters.
• Support and expand the SHI Services / Stratascale PR program.
• Serve as the key liaison between PR agency and SHI Services / Stratascale.
• Manage / field PR inquiries, coordinating interviews and media appearances with identified spokespeople.
• Create public relations content such as press releases, bylines, and interview briefs.
• Track PR placements and deliver monthly reports with support from agency partner.
• Monitor SHI / Stratascale SOV and brand reputation.
• Organize media events and press activities.
• Collaborate with executive leadership to develop and grow Stratascale community programs designed to enhance engagement within the Charlotte market.
• Develop and maintain a database of community contacts, partnerships, and collaborations.
• Serve as point of contact for community contacts.
• Coordinate the participation of Stratascale executives and team members in community events.
• Partner with field marketing to activate community sponsorships.
• Collaborate with marketing team members to create content when needed.
• Lead the submission of company award applications including content curation, application writing, and milestone tracking.
• Identify and share communication trends and strategies that can increase company outreach and enhance employee engagement.
• Track and report on communications performance, setting clear KPIs and objectives for both internal and external communications activities and channels.
• Assist with the development and implementation of marketing communications strategies for SHI Services / Stratascale and other duties as assigned by the Vice President of Marketing.

Behaviors and Competencies :

Skill Level Requirements :

Other Requirements :

The estimated annual pay range for this position is $95,000 - $125,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity M / F / Disability / Protected Veteran Status