Job Description
Job Description
Commercial Employees is looking for an On-Site Resource Coordinator for a well-known employer in the Duquesne area. Pay Starting at $16.73 an hour and Weekly pay !!
Resource Coordinator
- Refer clients to available resources by following specified written telephonic protocols
- Complete over the phone prescreening for various programs
- Listen, assess, and troubleshoot issues accessing food assistance programs as needed
- Complete surveys over the phone as required
- Highlight any resources beyond food to callers as required
- Complete all follow-up procedures required to maintain client records and data collection
- Adhere to all outlined protocols regarding security and confidentiality to protect personal client information
- Provide excellent customer service on all phone calls
- Support all Food Bank team members to guarantee success
- Complete filing, mailing and clerical tasks as needed
Resource Coordinator
Bachelor’s degree preferred but not required.Have a minimum of two years of direct service experience in social or human service organizations.Respond to crises calmly, solve problems effectively, and ensure attention to detail and accuracy in all tasks.Communicate information clearly and appropriately to diverse audiences.Work collaboratively in a team setting and engage effectively with individuals from various backgrounds, experiences, and personalities.Able to work effectively in a fast-paced environment while processing large amounts of information quickly.Listen with empathy to neighbors facing challenging circumstances, offering the best support possible with compassion and understanding.Be available to work evenings and weekends as needed.Be proficient with technology (Microsoft Office and Salesforce).Must be able to pass FBI, Act 33 and Act 34 clearances. Act 33 and 34 ClearancesCommercial Employees is a veteran-led staffing firm with 7 Pittsburgh offices and 2 in Charleston. Grit, hustle and drive have helped us employ 300,000+ Associates in our 23 years.
Proud to be an Equal Opportunity Employer. Check out our job board to see other openings.
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