Clinical Laboratory Assistant / Planter
Signature Healthcare’s Brockton Hospital is hiring for a Clinical Lab Assistant-Planter in Brockton, MA.
Our recently renovated Brockton Hospital is a modern healthcare facility with a focus on superior patient care and safety. Following extensive renovations, the hospital is equipped with an advanced infrastructure to meet the evolving healthcare needs of the community. Join our team at Brockton Hospital and be better and stronger than ever.
Clinical Lab Assistant-Planter Roles and Responsibilities :
- Order appropriate laboratory testing as requested by providers
- Receive specimens into the LIS
- Batch specimens to secondary locations as required
- Process specimens for both in-house and reference laboratory testing according to testing requirements. Plant all microbiology specimens following defined laboratory procedures
- Ensure specimens are collected, stored and processed according to testing requirements
- Cancel and request new samples when integrity is compromised
- Deliver specimens to appropriate area of the laboratory to ensure testing is performed in a timely manner
- Perform add-on testing as requested ensuring appropriate specimen requirements are followed
- Ensure patient / specimen identity by confirmation of two identifiers throughout all steps of collection, aliquoting and processing of specimens
- Demonstrate knowledge of specimen priorities and the ability to prioritize appropriately
- Clarify all unclear orders prior to collection or processing
- Answer telephone according to Laboratory policy, take and relay messages accurately to the appropriate person
- Assist callers with questions or direct them to appropriate resource
- Fax patient results according to laboratory policy
- Provide excellent customer service to patients, physicians and other healthcare providers
- Effectively communicate information and instructions regarding tests and specimen collection to patients and / or family members, physicians, other healthcare providers in a respectful manner
- Communicate issues or significant events to both management and incoming shifts
- Follow up on events with patients and / or healthcare providers and document appropriately
Demonstrate respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment.
Commit to recognize and respect cultural diversity for all customers (internal and external).Communicate effectively with internal and external customers with respect of differences in cultures, values, beliefs and ages, utilizing interpreters when needed.Perform other duties as assignedRequired Skills & Qualifications :
At Signature Healthcare we offer an inclusive and welcoming culture for our employees to grow and flourish., so if you're interested in this opportunity but your experience does not align with every qualification, we encourage you to apply. You may be just the right candidate for this or other opportunities.
Required
High School Education or equivalent required.Preferred
Experience in medical terminology, customer service and patient registration. Post High School education in Biological or Physical Sciences preferred.Phlebotomy (ASCP) or Medical Assistant certification preferred but not required.Software / Hardware : Meditech, LatticeWorking at Signature Healthcare
For 125 years, Signature Healthcare has been dedicated to delivering personalized healthcare services in a welcoming and medically advanced environment as one of the only not-for-profit community-based healthcare systems in Southeastern Mass. Our focus on quality care, matched with our commitment to serving every individual, fosters an inclusive and supportive environment for our employees to grow and flourish in their careers. Join Signature Healthcare and enjoy a fulfilling work experience, complemented by our comprehensive benefits package, including but not limited to :
Medical, Dental, and VisionLife and DisabilityRetirement Savings PlanEmployee Assistance Program (EAP)Voluntary Benefits (Accident, Home & Auto, Pet, etc.)Tuition ReimbursementPTO and Paid HolidaysApply today with Signature Healthcare and help us become better and stronger than ever.
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