Communications Technologies Account Manager

A leading communications solution provider based in Berks County and servicing the South East PA market and beyond is searching for a Communications Technologies Account Manager . By providing unique wireless communications solution to customers drive new business solutions in the emergency communications field and leading the onsite installation teams you will be part of driving industry specific communications solutions to a wide variety of companies.

Position Summary

Responsible for servicing existing accounts and to establish new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets. Accept training on the suite of products and services offered by the corporation. Foster and cultivate both existing and new clientele by proactively promoting the capabilities and offerings of the corporation.

Provide assistance and insight with the development of marketing and communication campaigns.

Responsibilities

Solicit business opportunities from new and existing clientele

Provide outstanding Customer Service

Participate in company-sponsored technical training on products and services either currently provided by the corporation or products and services endeavored to be provided in the future pursuant to customer demand or emerging technology needs.

Schedule and plan meetings with existing and new clientele to discuss communication and technology needs.

Participate in scheduled Sales Department conference calls.

Compile documentation relative to sales activity call logs opportunity logs and strategic development.

Provide pre-sales consultative advice during opportunity walk-throughs responses to Requests For Proposals project planning and design / engineering.

Work harmoniously with all corporate departments including but not limited to Administration Sales Fulfillment and Executive Management on daily operational issues and opportunities.

Shadow other employees in the spirit of learning more about our organization.

Must be able and willing to travel possess a valid drivers license and able to pass government clearances along with a drug test.

We are looking for familiarity with and train you to troubleshoot system-level equipment including but not limited to :

APCO Project 25 Networks (ASTRO ATLAS etc.)

Routers

Switches

Servers

Base Stations

Repeaters

Trunking Controllers

Dispatch Consoles

Microwave Stations

Channel Banks

Wireless Transport Technology

Video Surveillance Cameras

Radio Over IP (RoIP) Gateways

9-1-1 Call Taking Stations

Using products like :

Analog RF wattmeter

Digital RF wattmeter

Digital multi-meter

RF communications service monitor

Antenna tester / analyzer

Line level meter

T1 test set

Network Analyzer hardware & software

You must be able to read and comprehend wiring diagrams network diagrams basic schematics Bills of Material (BOM) and theory of operations.

Proficient with the following systems will be key :

Business Management System

Microsoft Windows 10

Microsoft Windows 11

Microsoft 365

Dropbox

OneDrive

Virtual Private Network (VPN) Clients & Servers

Qualifications

High School Diploma

3 to 7 years of education or related field technology installation experience along with a proven track record of project management and new business development

Understanding of the above technical concepts

Ability to problem solve

Adherence and attention to detail

Strong written and oral communication skills; Strong organizational skills; Ability to follow directions

Ability to work both in a team environment and independently

Outstanding customer service skills

Ability to pass a drug screening test

Consent to random drug screening tests as required by projects and contracts

Pass a criminal background check

Pass a drivers background check

Possession of a clean valid drivers license

Equal Opportunity Employer

IND123

Suzanne Knowles

Search Director

CordiaResourcesCherryBekaertAdvisoryLLC

P : E :

Required Experience :

Manager

Key Skills

Internal Control,Accounting And Auditing,Accounts Handling,General Services,Elevator,Brand

Employment Type : Full Time

Experience : years

Vacancy : 1