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Administrative Assistant

Administrative Assistant

Mathnasium (ID : 2423201)San Diego, CA, US
20 hours ago
Job type
  • Part-time
Job description

Job Description

Job Description

Benefits :

  • Flexible schedule
  • Opportunity for advancement
  • Training & development
  • Free food & snacks
  • Free uniforms
  • Paid time off

Position Summary

The Administrative Assistant is a critical, entry-level role responsible for administrative, operational, and sales support. You will be the center's front-line ambassador, ensuring an exceptional experience for prospective and current families. This role requires a strong focus on customer service , driving lead conversion , and utilizing modern office technology to meet center goals.

Key Responsibilities

1. Sales & Customer Service This is a sales-focused administrative position essential for driving enrollment and retention.

  • Lead the Enrollment Process : Handle all in-person and phone inquiries, follow up promptly on leads, and conduct enrollment conversations to convert prospects into students.
  • Utilize CRM & Relationship Building : Systematically track leads and update customer data. Ensure exceptional customer service by building rapport with parents and conducting care calls and progress updates.
  • Promote Growth : Actively encourage referrals and manage lead conversion efforts from inquiry to sale.

    • 2. Administrative & Technical Support Provide vital support to the management team and center operations.

  • Daily Communication : Manage the management team's emails, texts, and phone calls .
  • Technical Proficiency : Use Google Suite (Drive, Sheets , Docs , Forms ) daily for essential administrative, tracking, and reporting tasks.
  • Marketing & Operations : Utilize Canva to assist in creating center materials. Help manage center dcor, maintain cleanliness, and support various in-center activities .
  • Document Management : Maintain essential student records and enter progress data.

    • Required Skills & Qualifications

  • Experience : This is an entry-level role for candidates with strong organizational and technical skills ready to learn.
  • Technology Expert : Excellent working knowledge of the Google Suite is essential (Drive, Sheets, Docs, Forms, etc.).
  • Design Skills : Proficiency in using Canva or similar design tools.
  • Traits : Must be highly resourceful, decisive, and customer-focused, with a strong commitment to driving sales and center success.

    • Why Work with Us :

    At Mathnasium of Balboa, were passionate about both our students and our employees! We provide our employees with :

  • A rewarding opportunity to transform the lives of K-12 students.
  • Consistent, part-time hours after school and on weekends.
  • A fun, supportive, and encouraging work culture.
  • Opportunities for advancement and continuous training on best practices.
  • All necessary curriculum and instructional tools.
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