Talent.com
Patient Service Representative
Patient Service RepresentativeInsight Global • Los Angeles, CA, United States
No longer accepting applications
Patient Service Representative

Patient Service Representative

Insight Global • Los Angeles, CA, United States
30+ days ago
Job type
  • Full-time
Job description

Start Date : October 20, 2025

Location : On-site in Beverly Hills for 2–3 months, then fully remote

Schedule : Monday–Friday, availability required between 7 : 00 AM – 7 : 00 PM PT

Time Off : No PTO requests allowed during the first 6 weeks. Thanksgiving Day and the following Friday will be observed as holidays.

About the Role

We’re seeking a detail-oriented and customer-focused Healthcare Scheduling Specialist to join our team. This role begins with on-site training in Beverly Hills and transitions to remote work. You’ll play a key role in supporting patient scheduling and coordination, ensuring a seamless experience for both patients and providers.

Key Responsibilities

  • Schedule appointments for patients across various specialties
  • Navigate and update Electronic Health Records (EHR), preferably EPIC
  • Handle high-volume inbound and outbound calls in a metrics-driven environment
  • Meet performance targets including call handling time, scheduling accuracy, and customer satisfaction
  • Collaborate with clinical and administrative teams to resolve scheduling conflicts and ensure timely care

Qualifications

  • Healthcare experience required
  • EHR experience required; EPIC strongly preferred
  • Prior experience scheduling medical appointments
  • Call center experience with exposure to KPIs and performance metrics
  • Strong communication and organizational skills
  • Ability to work flexible hours within the 7 AM – 7 PM window
    • Create a job alert for this search

    Patient Service Representative • Los Angeles, CA, United States

    Related jobs
    Patient Service Representative

    Patient Service Representative

    Medix • Beverly Hills, CA, US
    Full-time
    Schedule : Monday - Friday 8 : 00 A.Pay : $23- $26 & Full Benefits.Data Entry and EMR Utilization.We will consider for employment all qualified Applicants, including those with criminal histories, ...Show more
    Last updated: 3 days ago • Promoted
    Patient Service Representative / Scheduler - Oncology, Santa Monica

    Patient Service Representative / Scheduler - Oncology, Santa Monica

    University of California - Los Angeles Health • Santa Monica, CA, United States
    Full-time
    In this role, you will be providing direct support to the physicians and patients for assigned primary and / or specialty care physicians. Major duties include but are not limited to : acting as a liais...Show more
    Last updated: 30+ days ago • Promoted
    Patient Service Representative - Hospitalist, Santa Monica

    Patient Service Representative - Hospitalist, Santa Monica

    University of California - Los Angeles Health • Santa Monica, CA, United States
    Full-time
    In this role you will provide administrative and patient support care to the Hospitalist program.Scheduling post hospital appointments and obtaining authorizations. Skill in editing for spelling, pu...Show more
    Last updated: 30+ days ago • Promoted
    Patient Service Representative - Oncology, Westlake Village

    Patient Service Representative - Oncology, Westlake Village

    University of California - Los Angeles Health • Westlake Village, CA, United States
    Full-time
    In this role, you will be providing direct support to the physicians and patients for assigned primary and / or specialty care physicians. Major duties include but are not limited to : acting as a liais...Show more
    Last updated: 30+ days ago • Promoted
    Patient Service Representative - Pediatrics, Westwood

    Patient Service Representative - Pediatrics, Westwood

    University of California - Los Angeles Health • Los Angeles, CA, United States
    Full-time
    We are looking for a knowledgeable and patient-centered team member to join our dynamic Pediatrics department!.As a Patient Service Representative, you will support the Children's Health Center in ...Show more
    Last updated: 30+ days ago • Promoted
    Patient Service Representative - Cardiovascular Center, Westwood

    Patient Service Representative - Cardiovascular Center, Westwood

    University of California - Los Angeles Health • Los Angeles, CA, United States
    Full-time
    In this role you will be providing direct support to the physicians and patients for assigned Cardiology physicians.Major duties include but are not limited to : . Acting as a liaison for the patients...Show more
    Last updated: 30+ days ago • Promoted
    Patient Services Representative

    Patient Services Representative

    South Central Family Health Cent • Los Angeles, CA, US
    Full-time
    Patient Services Representative.Seeking for a skilled and dedicated.Patient Services Representative.We want to hear from you if you thrive in a fast-paced, caring, and compassionate environment!.Th...Show more
    Last updated: 30+ days ago • Promoted
    Patient Services Representative

    Patient Services Representative

    Vista Community Clinic • La Habra, CA, US
    Full-time
    At Vista Community Clinic (VCC), we believe healthcare is more than medicine, it's about hope, community, and impact.For over 50 years, we've been a leader in the community clinic movement, growing...Show more
    Last updated: 30+ days ago • Promoted
    Dental Patient Services Representative

    Dental Patient Services Representative

    South Central Family Health Cent • Los Angeles, CA, US
    Full-time
    Dental Patient Services Representative.Seeking for a skilled and dedicated.Dental Patient Service Representative.We want to hear from you if you thrive in a fast-paced, caring, and compassionate en...Show more
    Last updated: 30+ days ago • Promoted
    Patient Service Representative - Gastroenterology, Westwood

    Patient Service Representative - Gastroenterology, Westwood

    University of California - Los Angeles Health • Los Angeles, CA, United States
    Full-time
    In this role you will provide direct support to the physicians and patients for assigned Gastroenterology / Digestive Diseases care physicians. Major duties include but are not limited to : .Acting as a...Show more
    Last updated: 30+ days ago • Promoted
    Patient Services Representative

    Patient Services Representative

    AppleOne • Los Angeles, CA, US
    Full-time
    Experience with medical insurance, referral processes, and benefit plans.Ability to read, understand, and respond to detailed oral and written instructions. Patient Service Representative.Understand...Show more
    Last updated: 30+ days ago • Promoted
    Patient Service Representative (Santa Monica, CA)

    Patient Service Representative (Santa Monica, CA)

    IDR, Inc. • Santa Monica, CA, United States
    Full-time
    Patient Service Representative (Santa Monica, CA).This role is perfect for individuals with a clinical background who are eager to transition into administrative work. If you are looking for an oppo...Show more
    Last updated: 9 days ago • Promoted
    Patient Service Representative - Arrhythmia Center, Westwood

    Patient Service Representative - Arrhythmia Center, Westwood

    University of California - Los Angeles Health • Los Angeles, CA, United States
    Full-time
    In this role, you will interface with patients, families, and referring physicians in the coordination of all patient care services. Major duties include but not limited to : .Acting as a liaison for ...Show more
    Last updated: 30+ days ago • Promoted
    Service Representative-Ambulatory Services (Bilingual)

    Service Representative-Ambulatory Services (Bilingual)

    Kaiser Permanente • Garden Grove, CA, US
    Part-time
    Service Representative-Ambulatory Services (Bilingual).Primary Location : Garden Grove, California.Facility Name : Garden Grove Medical Offices. Acts as first point of contact for Kaiser Permanente me...Show more
    Last updated: 15 days ago • Promoted
    Representative - Patient Financial Services I

    Representative - Patient Financial Services I

    Memorial Healthcare System • Hollywood, US
    Full-time
    Complexity of Work : Requires excellent communication skills, critical thinking skills, decisive judgment, and the ability to work with minimal supervision. Must be able to work in a stressful enviro...Show more
    Last updated: 30+ days ago • Promoted
    Healthcare Field Service Representative

    Healthcare Field Service Representative

    Volt • Burbank, CA, US
    Full-time +1
    Volt is immediately hiring for a Healthcare Field Service Representative in Burbank, CA.As a Field Service Representative, you will : . Provide world class customer service during the provision, retur...Show more
    Last updated: 10 days ago • Promoted
    Patient Services Representative

    Patient Services Representative

    Tri Source & Nearstaff Solutions • Valencia, CA, US
    Full-time
    TSI is one of the fastest-growing outsourcing companies worldwide with Contact Center operations throughout the US, Mexico, and Latin America and world headquarters in Valencia, CA.We are disruptin...Show more
    Last updated: 30+ days ago • Promoted
    Service Representative-Ambulatory Services

    Service Representative-Ambulatory Services

    Kaiser Permanente • Panorama City, CA, US
    Full-time
    Service Representative-Ambulatory Services.Primary Location Panorama City, California Facility Name Panorama City Medical Center Schedule Call-in / On-Call Shift Variable Salary $28.Acts as first poi...Show more
    Last updated: 30+ days ago • Promoted