Sr. Transformation Readiness Associate

Sr. Transformation Readiness Associate

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency, and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

What this role is : As a Sr. Transformation Readiness Associate at Genesys, you will play a pivotal role in driving the adoption of enterprise-wide transformation initiatives. This is an early career opportunity that will be essential in managing the people side of change, ensuring smooth transitions, and fostering a culture that embraces continuous improvement. This position offers the opportunity to work across various departments, collaborating with stakeholders to develop and implement change strategies that align with our organizational goals.

What this role isn't : This role is not a purely administrative position or one focused solely on project management tasks. It is not a role where you will be working in isolation; instead, you will be actively engaging with teams and leaders across the organization and supporting the Transformation Readiness team.

What you'll bring to the table :

• Experience in supporting large-scale change initiatives, preferably within a corporate or enterprise environment.
• A modern approach coupled with knowledge of the basics of change management principles, methodologies, and tools.
• Excellent communication skills, with the ability to convey complex ideas clearly and persuasively.
• A collaborative mindset, with the ability to build strong relationships and work effectively with diverse teams.
• Analytical skills to assess the impact of changes and develop appropriate mitigation strategies.
• A proactive attitude, with the ability to anticipate challenges and develop innovative solutions.

Some details about what you'll do :

Requirements :

Location : Fully Remote within US (not limited to the states it is tagged to)

Join our dynamic team and be a part of a transformative journey that shapes the future of our organization. If you are passionate about driving change and making a meaningful impact, we'd love to hear from you!

Compensation : This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

$89,700.00 - $166,700.00

Benefits :

About Genesys : Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data, and AI across the enterprise. As a result, organizations can drive customer loyalty, growth, and retention while increasing operational efficiency and teamwork across human and AI workforces.

Reasonable Accommodations : If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com .

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital or domestic partner status, national origin, genetics, disability, military or veteran status, and other protected characteristics.