Talent.com
Rehrig Pacific
Hardware TechnicianRehrig Pacific • Dallas, TX
Hardware Technician

Hardware Technician

Rehrig Pacific • Dallas, TX
30+ days ago
Job type
  • Full-time
Job description

Purpose of Role

The purpose of this role is to coordinate and execute the installation of Rehrig Pacific’s Pallet Management Solutions (Qtek) and Vision Object Recognition (VOR) systems. This individual will also be responsible for performing maintenance, troubleshooting, diagnostics, and repairs across all of Rehrig Pacific’s Direct-to-Store Delivery (DSD) and Supply Chain Technology offerings. These include, but are not limited to, the VOR Ecosystem, Qtek Equipment, and DSD Material Handling Solutions. The role is primarily customer-facing, with additional collaboration across internal teams such as Quality, Procurement, and New Product Development.

Areas of Accountabilities

Pre-install Preparation

  • Collaborate with Hardware Engineer on initial customer site visit.
  • Evaluate customer site infrastructure readiness and compare to equipment requirements.
  • Coordinate local contractors to run power and data lines to the new equipment location.
  • Coordinate with cross-functional partners within the company to support larger installations.

Install Hardware

  • Perform post-delivery inspections of equipment, repair damages, and make any necessary modifications.
  • Perform equipment installation on site, complete checklists, and perform testing.
  • Review equipment specifications and functionality with customer post installation.
  • Collaborate with Support staff and act as an equipment subject matter expert to support equipment troubleshooting.

Provide Technical Support

  • Work with equipment vendors for troubleshooting and part replacement.
  • Capture customer feedback to recommend software feature improvements to increase functional value.
  • Support NPD new tech initiatives and implementation of pilot technology.
  • Work with the team to develop necessary documentation (implementation questionnaires, checklists, internal installation, and training guides), and refine those already in place.
  • Support the demo equipment fleet through regular checks and repairs between customer demos.

In-Field Service Support

  • Perform preventive maintenance inspections and repairs at customer sites.
  • Support warranty service requests.
  • Provide a high level of courteous and professional customer service.

Support Service Business Development

  • Simulate in-field issues to provide diagnosis support and troubleshoot testing.
  • Strengthen the customer in-field support strategy as directed by the category.
  • Help develop Rehrig Pacific’s internal service strategy by evaluating the condition of in-service equipment.

Knowledge, Skills, and Experience

  • Bachelor’s Degree, or equivalent work experience, preferably in Engineering or mechanical related fields.
  • Minimum of 2 years Material Handling Field Service Technician experience preferred.
  • Must have working knowledge of electrical and hydraulic schematics.
  • Strong technical aptitude of mechanical and electrical systems.
  • Must possess excellent communication skills (Written and Verbal).
  • Ability to work independently and autonomously in a fast-moving environment.
  • Ability to manage multiple projects and work collaboratively with cross-functional teams.
  • Ability to hold yourself and others accountable to meet commitments.
  • Position will require a minimum of 50% travel.
  • Ability to lift at least 50 lbs.
Create a job alert for this search

Hardware Technician • Dallas, TX

Similar jobs

Lead Technician

E2 OpticsDallas, Texas, United States
Full-time

Step Into the Future with E2 Optics!.Are you ready to elevate your career with an award-winning, Woman-Owned technology integrator that's leading the charge in the data center revolution? E2 Optics... Show more

 • Promoted

Music Repair Shop Specialist

Music & ArtsDallas, TX, US
Full-time

An instrument repair technician's job is to repair musical instruments in a timely and proficient manner so that the instrument.A tech can specialize in one type of instrument, or work on multiple ... Show more

 • Promoted

Linen Distribution Technician

Parkland Health and Hospital SystemDallas, TX, USA
Full-time

Fills and delivers a variety of linen orders for internal and external customers in a timely, safe and sanitary manner.Certification/Registration/Licensure.Must be able to read, write, perform basi... Show more

 • Promoted

Maintenance Technician 3

Elite Staffing Inc.Mesquite, TX, US
Full-time

Maintenance Technician 3 Maintenance Mechanic Job Duties Include: Ensure equipment uptime metrics are met for manufacturing and facilities equipment Diagnose and repair: Pneumatic and hydraulic sea... Show more

 • Promoted

Security Installation Technician III

Allied UniversalDallas, Texas, United States
Full-time

Security Installation Technician III.Join Allied Universal Technology Services, a global leader in transforming the security industry.We integrate advanced technology - video surveillance, electron... Show more

 • Promoted

Aircraft Technician Sr - Dallas

TEL Staffing & HRDallas, TX, US
$37.00 hourly
Full-time
Quick Apply

Independently perform a variety of aircraft modifications and maintenance functions such as removal and installations of airframes, landing gear, engine components, electrical components, and contr... Show more

Maintenance Tech I

Medline Industries - Transportation & OperationsWilmer, TX, US
$26.25 hourly
Full-time

Job Summary Under limited supervision, set up, adjust, perform preventative maintenance, troubleshoot, repair, and maintain assigned equipment with responsibility for production and quality.Job Des... Show more

 • Promoted

Electrical Controls Technician

Ecolab Inc.Garland, Texas, United States of America
Full-time

Want to build a brighter, bolder future and cultivate your career?.Join Ecolab’s team and help create a world in which we all thrive.Electrical Controls Technician.As a Controls Technician, you wil... Show more

 • Promoted

Maintenance Technician

JobotGarland, TX, United States
Full-time

Exciting opportunity to lead cloud solutions and microservices of hyper growth Irving, TX-based company! Great bonus potential!.This Jobot Job is hosted by: John Armel.Are you a fit? Easy Apply no... Show more

 • Promoted

DC Maintenance Technician- Conveyor Technician

HOME DEPOT U.S.A., INC.Dallas, TX, United States
Full-time

Oversees, maintains, and repairs equipment as well as other facility structures in a complex, warehouse environment.Troubleshoots and repairs electric lift equipment, conveyor systems, as well as t... Show more

 • Promoted

Preventative Maintenance Technician

Zentech Manufacturing IRichardson, TX, US
Full-time

Zentech is one of the leading and most highly certified U.Electronics Manufacturing Services (EMS) providers in North America.We support original equipment manufacturers (OEMs) of medical devices, ... Show more

 • Promoted

Sanitation Technician

Gotham GreensSeagoville, TX, United States
Full-time

THE ROLE Gotham Greens is seeking a passionate, driven, and hardworking individual to fill a position as a Sanitation Technician for our Seagoville, TX location.The Technician is responsible for d... Show more

 • Promoted

Experienced Controls Technician

Quantum Building Solutions, Inc.Richardson, TX, USA
$35.00 hourly
Full-time
Quick Apply

Experienced Controls Technician.Full-Time | 8 AM - 5 PM Monday - Friday.A Stable Career Path in a High-Demand Field.Building automation and controls continue to be one of the most reliable and fast... Show more

Senior Software Engineer, Hardware Test (R3998)

The Rundown AI, Inc.Dallas, TX, United States
Full-time +1

Founded in 2015, Shield AI is a venture-backed deep-tech company with the mission of protecting service members and civilians with intelligent systems.Its products include the V-BAT and X-BAT aircr... Show more

 • Promoted

Centrifugal Service Technician - $3,000 Sign on Bonus!

Ingersoll RandDallas, TX, US
Full-time
Quick Apply

Service Technician - Centrifugal (Texas) .Schedule: Monday – Friday 7:30AM – 4:30 PM.Pay: Starts at $32/hr and can go up depending on experience! $3,000 SIGN ON BONUS.Position: Centrifugal Service ... Show more

Service Technicians

Young ChevroletDallas, TX, USA
$30.00 hourly
Full-time
Quick Apply

Service Technicians ready to maximize their earning potential.Your skills, efficiency, and attention to detail directly impact your income in our fast‑paced, high‑volume service department.The idea... Show more

Airframe Powerplant Technician - Dallas, TX

HSGI, Inc.Dallas, TX, US
Full-time

SUMMARY : The A&P Technician repairs, troubleshoots, inspects and performs maintenance on Customer aircraft Performs and documents all work performed per appropriate manuals and regulations as requ... Show more

 • Promoted

Maintenance Technician

Firestone Complete Auto CareAllen, Texas, United States
$17.00 hourly
Full-time
Quick Apply

Various jobs around the store and on vehicles.Basic technique and Safety a high priority.Ability to obtain a State Inspectors License a must!.Operates tire changer, and handles air impact wrenches ... Show more

Serviceline Technician

TradeJobsWorkForce75026 Plano, TX, US
Full-time

Serviceline Technician Job Duties: Troubleshoot, repair, and commission string inverters remotely via ou... Show more

 • Promoted

CT Technician

Medical City PlanoPlano, TX, United States
Full-time +1

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team.Grow your career with an organization committed to delivering respectful, compassionate ... Show more