Dynamics 365 Solution Architect CE

Job Description

Job Description

Overview

IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2024 fiscal year ending September 30, 2024, IES produced over $2.8 billion in revenue and employed over 9,400 employees at over 131 domestic locations across the United States.

Our commitment to our employees is reflected by our actions :

• Safety is Priority One – and our record shows it
• Competitive Pay
• Company 401K plan with Employer Contribution Match
• Company Paid Time Off
• Company Paid Life Insurance
• Choice of Medical Coverage including Prescription and Short Term Disability Plans
• Choice of Dental and Vision Coverage
• Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage
• Auto and Home Insurance Discount Programs

Responsibilities

Remote with 25% travel : Must be willing to travel to Sugar Land, TX 1 week each month.

IES Holdings is seeking a highly skilled Microsoft Dynamics 365 Solution Architect with deep expertise in Customer Engagement (CE) . This role will own the end-to-end solution architecture, design, and optimization of CE modules within our enterprise-wide D365 platform. The Solution Architect will ensure that CE capabilities—including Sales, Customer Service, Marketing, and Field Service—are designed to align with business strategy, integrated with enterprise systems, and scalable for long-term growth.

The right candidate will be a strategic thinker with hands-on technical expertise, able to bridge business needs and technology solutions.

Key Responsibilities

Solution Architecture & Strategy

Implementation Leadership

Integration & Optimization

Stakeholder Engagement & Support

Innovation & Continuous Improvement

Qualifications

Education

Experience

Technical Skills

Soft Skills

Preferred Certifications