Roadside Assistance Tech / Tow Driver

Roadside Assistance Technician

It's a great time to join AAA The Auto Club Group!

Join the team committed to driving your career forward.

Position Description :

A day-in-the-life of a Roadside Assistance Technician :

As a Roadside Assistance Technician, you will be a part of our Emergency Roadside Assistance team. We consider our Roadside Assistance Technicians "Everyday Heroes". They provide peace of mind to our members through identifying and navigating through vehicle problems and deliver applicable services to get them safely back on the road and back to their daily lives.

In this role, you will have the opportunity to :

• Operate a full-size or mini service truck or tow truck and applicable service equipment to assist AAA members, employees and other motorists.
• Utilize GPS and maps to locate member breakdown locations.
• Service vehicles by performing functions such as providing fuel, testing and replacing batteries, performing jumpstarts, providing lockout service and changing / inflating flat tires.
• Arrange for or tow member's vehicle when the vehicle cannot be started or is unsafe to drive.
• Ensure 100%-member satisfaction by providing excellent customer service.
• Offer value to members through On-the-Go Tow or battery tests / sales.
• Provide support at special events such as parades, travel shows, Car Care or Public Relations events.

How we reward our employees :

In addition to a competitive starting salary, ACG offers excellent and comprehensive benefits packages :

We are looking for candidates who :

Preferred Qualifications :

Work Environment :

Provides roadside service to AAA members. Works primarily out of office with frequent (up to 95% of work time) exposure to road hazards and temperature extremes. Spends less than 5% of the time in a temperature-controlled office environment.

Interested in learning more? Apply Today!