Talent.com
Workplace Location Services Senior Analyst

Workplace Location Services Senior Analyst

AccentureSan Francisco, CA, US
16 days ago
Job type
  • Full-time
Job description

Workplace Location Services Senior Analyst

Location : San Francisco, CA (Onsite Monday - Friday)

As a Workplace Location Services Senior Analyst, you'll play a key leadership role in delivering exceptional onsite experiences, overseeing daily operations, and driving high-impact events and client engagements. This role requires a proactive, detail-oriented individual who can lead with confidence while working collaboratively across teams.

You'll take ownership of key workplace processes, contribute to strategic execution, and serve as a trusted resource for both clients and internal partners. Your ability to anticipate needs, maintain high standards, and think creatively under pressure will be critical to your success.

Key Responsibilities :

  • Provides oversight of day-of and week-of activities to ensure workplace operations run smoothly and align with service standards
  • Takes end-to-end ownership of assigned processes with accountability for execution, results, and continuous improvement
  • Identifies service gaps and proactively offer solutions that elevate the overall experience
  • Leads the planning, coordination, and delivery of onsite eventsincluding developing event proposals, managing client communications, and overseeing logistics (e.g., catering, AV, setup, breakdown)
  • Serves as the main point of contact during events, ensuring real-time problem solving and seamless guest experiences
  • Models best practices and drive operational excellence through clear communication, active participation, and cross-functional collaboration
  • Contributes to a high-performing team culture by leading floor walks, supporting shared goals, and adapting to shifting priorities
  • Hosts and lead client tours, ensuring the workplace is presented with attention to detail and aligned with brand standards
  • Acts as a workplace ambassador with a service-first mindset in all internal and external interactions
  • Steps in as needed to support front desk and reception duties, including greeting visitors, issuing credentials, and managing inquiries
  • Acts as a go-to resource for issue resolution and escalate appropriately to maintain service quality
  • Serves as a subject matter expert for high-touch meetings, working closely with the Meetings & Events team to deliver flawless execution
  • Manages reservations, coordinating room setup, catering, and AV services to optimize space usage and user satisfaction
  • Creates and maintain reports related to space utilization, event metrics, and operational trends
  • Shares feedback and insights to support continuous improvement in processes, service delivery, and workplace strategy
  • Delivers daily workplace operations and services onsite for a local office(s).
  • Facilitates guest experience and support onsite meetings and events
  • Partners with meetings and events planners for large scale onsite initiatives.
  • Ensures location safety and security protocols are followed

Job Requirements :

  • Work schedule may vary based on business needs, with shift times ranging between 7 : 00 AM4 : 00 PM, 8 : 00 AM5 : 00 PM, or 9 : 00 AM6 : 00 PM.
  • Comfortable with lifting and moving office furniture and event materials; ability to lift up to 50 lbs.
  • Basic Qualifications :

  • Minimum of 3 years of experience in workplace services, hospitality, events, or a related client-facing role
  • Preferred Skills :

  • Background in hospitality or food service
  • Passionate about customer service
  • Microsoft Office Suite
  • Professional Skill Requirements :

  • Willing to step outside role to complete tasks in other areas of the Workplace
  • Demonstrated problem solving skills
  • Ability to take ownership and make decisions independent of customer involvement (proactive)
  • Proven ability to work independently and as a team member
  • Excellent communication skills (written and oral)
  • Excellent organizational, multitasking and time management skills
  • Highly responsive, flexible and adaptable
  • Proactive thinker / action taker
  • High level of professionalism
  • Ability to work with highly confidential material and maintain confidentiality
  • Seeks out challenges and opportunities to grow
  • Business partner attitude and approach
  • Ability to work some nights or weekends depending on event needs
  • Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New Jersey, New York or Washington.

    Role Location Annual Salary Range

    California $54,900 to $131,300

    Colorado $54,900 to $113,400

    District of Columbia $58,400 to $120,800

    Illinois $50,800 to $113,400

    Minnesota $54,900 to $113,400

    Maryland $54,900 to $113,400

    New York / New Jersey $50,800 to $131,300

    Washington $58,400 to $120,800

    About Accenture :

    We work with one shared purpose : to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

    At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces.

    Join Accenture to work at the heart of change.

    Create a job alert for this search

    Service Analyst • San Francisco, CA, US

    Related jobs
    • Promoted
    Sr. Management Analyst

    Sr. Management Analyst

    TryfactaPleasanton, CA, US
    Full-time
    About Us : Tryfacta is a leading, nationally renowned Workforce Management Solution provider for private & public sector firms across the US. We specialize in Healthcare, IT, Business Support, and Pr...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Seasonal Tax Expert - Local

    Seasonal Tax Expert - Local

    IntuitRODEO, California, United States
    Full-time
    Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Experts in one of our new TurboTax locations across the United States on a ...Show moreLast updated: 15 hours ago
    • Promoted
    Remote Commercial Banking Analyst - AI Trainer

    Remote Commercial Banking Analyst - AI Trainer

    Data AnnotationBerkeley, California
    Remote
    Full-time +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the q...Show moreLast updated: 25 days ago
    • Promoted
    IT & ERP Data Analyst Manufacturing (Onsite - Benicia, CA)

    IT & ERP Data Analyst Manufacturing (Onsite - Benicia, CA)

    RIX INDUSTRIESBenicia, CA, United States
    Full-time
    RIX Industries is a technology-focused company specializing in the design, development and manufacturing of gas generation systems, precision compressor solutions, and cryogenic cooling technologie...Show moreLast updated: 3 days ago
    • Promoted
    Real Estate Financial Analyst

    Real Estate Financial Analyst

    RETS AssociatesMenlo Park, CA, US
    Full-time
    RETS Associates has been retained by a leading private equity real estate investment firm to recruit a.R&D, industrial, and life science assets. This role will be based at the firm’s.Assis...Show moreLast updated: 30+ days ago
    • Promoted
    Remote Senior Financial Analyst - AI Trainer

    Remote Senior Financial Analyst - AI Trainer

    Data AnnotationWalnut Creek, California
    Remote
    Full-time +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the q...Show moreLast updated: 25 days ago
    • Promoted
    • New!
    Tax Expert - Onsite

    Tax Expert - Onsite

    IntuitRODEO, California, United States
    Full-time
    Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Experts in one of our new TurboTax locations across the United States on a ...Show moreLast updated: 13 hours ago
    • Promoted
    Management Analyst II (Housing)

    Management Analyst II (Housing)

    Government JobsSan Leandro, CA, US
    Full-time
    Management Analyst II (Housing).Are you a housing professional ready to work on important affordable housing projects and programs? Are you a solutions-oriented self-starter with the ability to per...Show moreLast updated: 20 days ago
    • Promoted
    Product Lifecycle Management Analyst

    Product Lifecycle Management Analyst

    Meta PlatformsMenlo Park, CA, US
    Full-time
    Product Lifecycle Management Analyst.As part of Meta's Infrastructure organization, the Product Lifecycle Management Analyst will work closely with upstream and downstream Supply Chain partners to ...Show moreLast updated: 22 days ago
    • Promoted
    Senior Financial Analyst

    Senior Financial Analyst

    Marin Community ClinicsNovato, CA, US
    Full-time
    Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services.As a Federally Qualified...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Senior Analyst, Feasibility Analytics

    Senior Analyst, Feasibility Analytics

    Tempus AIRedwood City, CA, US
    Full-time
    Senior Analyst, Feasibility Analytics Company : Tempus AI Location : Redwood City, CA Position Type : Full Time Experience : Unspecified Education : Unspecified Support partnership development between T...Show moreLast updated: 17 hours ago
    • Promoted
    Principal / Senior Management Analyst

    Principal / Senior Management Analyst

    Government JobsNovato, CA, US
    Full-time
    Principal Or Senior Management Analyst.Come join our team! The City of Novato is recruiting for a Principal or Senior Management Analyst. The position offered will be based on experience and trainin...Show moreLast updated: 6 days ago
    • Promoted
    Remote Financial Analyst - AI Trainer

    Remote Financial Analyst - AI Trainer

    Data AnnotationRedwood City, California
    Remote
    Full-time +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the q...Show moreLast updated: 25 days ago
    • Promoted
    IT and ERP Data Analyst Manufacturing (Onsite - Benicia, CA)

    IT and ERP Data Analyst Manufacturing (Onsite - Benicia, CA)

    RIX INDUSTRIESBenicia, CA, United States
    Full-time
    RIX Industries is a technology-focused company specializing in the design, development and manufacturing of gas generation systems, precision compressor solutions, and cryogenic cooling technologie...Show moreLast updated: 3 days ago
    • Promoted
    • New!
    Tax Expert - Local

    Tax Expert - Local

    IntuitRODEO, California, United States
    Full-time
    Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Experts in one of our new TurboTax locations across the United States on a ...Show moreLast updated: 15 hours ago
    • Promoted
    Analyst, QC I

    Analyst, QC I

    Innova SolutionsNovato, CA, US
    Full-time
    A client of Innova Solutions is immediately hiring for a .Position type : Full time Contract.Location : Novato California, USA . As Analyst, QC I you will be responsible for : .Perform,...Show moreLast updated: 23 hours ago
    • Promoted
    Retail Sales Associate

    Retail Sales Associate

    Stoneledge Furniture, LLCMontara, CA, US
    Full-time +1
    We Don't Follow Trends, We Create Them.For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide. With our customer base continuously growi...Show moreLast updated: 30+ days ago
    • Promoted
    Business Analyst, Senior

    Business Analyst, Senior

    Axelon Services CorporationOakland, CA, US
    Full-time
    ASSIGNMENT IS HYBRID AND REQUIRED ON-SITE AT OAKLAND OFFICE 0-3 DAYS PER WEEK ON AVERAGE.This position is classified as a hybrid work type. The successful candidate should generally plan to work fro...Show moreLast updated: 2 days ago