Lead EDI Specialist (Hybrid)

Job Title :

• Lead EDI Specialist (Hybrid) Location : Philadelphia, PA Duration : 3-6 Months Responsibilities : Lead reconciliation efforts for Core Enrollment Operations to ensure that key systems are updated.
• Review complex inbound 834 and alt 834 file issues in pre-edit / post-release to develop best practices for analysis, reconciliation, and resolution.
• Responsible for identifying process improvement opportunities that can enhance quality and efficiency without sacrificing service.
• Liaison between Core Enrollment Operations and Vendors / UST / SDS / BTS / Compliance / Marketing / Client Implementation for enrollment impacting initiatives.
• Act as subject matter expert for group requests and coordinate technical / process changes.
• Document / prioritize system limitations and coordinate with BTS to identify technical solutions or automation opportunities.
• Successfully manage the flow of inbound EDI files for client business.
• Develop and document procedures / job aides / service alerts / policies for enrollment processes.
• Manage initial enrollment file loads for new client installations.
• Assist and train team members as needed.
• Manage team inventory activity.
• Lead enrollment related issues resolution for Enrollment Resolver Group.
• Organize / disperse team project work for other team members.
• Work on ad-hoc projects as requested.
• Responsible for managing all robotic process automation (RPA) work for the business area.
• Other duties assigned by the Leadership Team.

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