Villa Services Coordinator - The Cosmopolitan

Villa Services Coordinator - The Cosmopolitan page is loaded## Villa Services Coordinator - The Cosmopolitanlocations : Property - The Cosmopolitantime type : Full timeposted on : Posted Todayjob requisition id : 268285Las Vegas, Nevada The SHOW comes alive at MGM Resorts International THE JOB : As a Villa Services Coordinator at The Cosmopolitan of Las Vegas, you create extraordinary stays for our most exclusive guests. From arranging personalized amenities and coordinating seamless arrivals to anticipating every detail of their visit, you ensure each moment feels effortless and unforgettable. Your attentiveness, poise, and passion for service turn every interaction into a signature WOW experience. THE STARTING PAY : $19.00 per hour THE DAY-TO-DAY :

• Coordinate guest food and beverage orders with the appropriate restaurant or In-Room Dining team to ensure prompt and accurate service.
• Facilitate reservations for transportation, dining, and spa appointments, ensuring a seamless guest experience.
• Support Butlers in delivering exceptional service by assisting with timely and complete guest requests.
• Prepare and organize orders, deliver them to the assigned Butler, and maintain a clean and orderly workspace in the kitchen.
• Manage inventory by ordering necessary supplies through the IP System and Purchasing department.
• Arrange personal services for Villa guests, including hair styling, manicures, massages, and other luxury amenities.
• Ensure the Butler's pantry and all designated areas remain clean, well-stocked, and service-ready.
• Possess in-depth knowledge of liquor brands, beer, non-alcoholic beverages, and wines / champagnes by the glass, as well as major selections on the wine list.
• Maintain familiarity with guest room layouts, locations, and room names / numbers to provide seamless service.
• Inspect storage areas to ensure proper stock levels, cleanliness, and organization.
• Review table setups for accuracy, cleanliness, and alignment with guest orders and departmental standards. THE RIGHT CANDIDATE WILL HAVE :
• High School Diploma or GED required
• Work varied shifts, to include weekends and holidays required
• 2+ Years of Prior Relevant guest service experience preferred
• Experience in a similar resort setting preferred
• Experience with InfoGenesis and LMS systems preferred THE PERKS & BENEFITS :
• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community VIEW JOB DESCRIPTION : Are you ready to JOIN THE SHOW At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth. Be part of a unique world filled with anticipation, entertainment and unparalleled experiences — combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture. We know the importance of respecting each other's differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences.We know the importance of respecting each other's differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact us at talent@mgmresorts.comWe are an Equal Opportunity Employer. We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us. For more information about MGM Resorts International, including our and commitment to diversity and inclusion, please visit . For California residents, also see our that describes the categories of personal information and sensitive personal information we collect and provides certain details about our processing of that information.

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