Senior IT Support Analyst, RetailMitchell Martin • Alamogordo, NM, United States
No longer accepting applications
Senior IT Support Analyst, Retail
Mitchell Martin • Alamogordo, NM, United States
30+ days ago
Job type
- Full-time
Job descriptionUnderstand and support retail business processes. Gather and document business requirements and process changes. Integrate and implement new processes into existing systems. Support formal testing for system modifications and fixes. Manage and monitor system communication interfaces. Create and edit training documentation. Provide end-user and internal training. 5 years' experience in similar roles. Bachelor's degree from an accredited institution. Ability to communicate complex ideas clearly to internal customers and IT management. Experience in supporting and configuring retail point of service systems. Ability to troubleshoot and optimize system performance. Willingness to occasionally travel internationally with a valid passport. Excellent oral and written communication skills in English; additional languages are a plus. Retail Systems | ERP Systems | Point of Service Systems | Data Analysis
Title : Senior IT Support Analyst, Retail
Location : Mexico City, Mexico
Employment Type : Full Time
Compensation
Pay Range : $52500-$75000 / Hrs
Description
- Possess a technical background with retail systems and understands retail and e-commerce processes.
- Analyze business needs and create IT concepts for new processes and solutions.
- Resolve application, software, and connectivity issues.
- Support retail business processes focused on front- and backend applications.
- Participate in international IT projects related to retail.
Key Responsibilities
Qualifications
Core Technologies
Contact Authorization
By applying for this job, you agree to receive AI-generated calls, text messages, and / or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. Message and data rates may apply for texts. Carriers are not liable for delayed or undelivered messages. You can access our privacy policy here
Benefits
Learn more about our benefits offerings here
EEO Statement
Learn more about our EEO policy here
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It Support Analyst • Alamogordo, NM, United States
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