Talent.com
Director of Wellness, Retail, and Club 1927 (Spa)

Director of Wellness, Retail, and Club 1927 (Spa)

The Fairmont HotelSonoma, CA, United States
30+ days ago
Job type
  • Full-time
Job description

Company Description

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https : / / careers.accor.com /

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

  • Employee discounts on hotel rooms, dining, and spa experiences at Accor and Fairmont properties worldwide
  • Flexible and competitive healthcare benefit plans designed to meet the unique needs of you and your family, starting the first of the month following 30 days of employment
  • 401(k) plan with a 100% match on the first 4% of employee contributions, plus eligibility to participate in the hotel's Executive Deferred Compensation Plan, potentially bringing the total employer match up to 5%
  • Eligible to participate in Accor's Senior Leadership Incentive Program
  • Learning programs to promote growth and development unlocking your full potential
  • Opportunity to develop your talent and grow within your property and across the world
  • Ability to make a difference through our Corporate Social Responsibility activities

Job Description

Director of Wellness, Retail, and Club 1927 - Fairmont Sonoma Mission Inn & Spa (Hotel) Fairmont Spa is the heartbeat of Fairmont Sonoma Mission Inn & Spa; offering geothermally heated pools, a traditional Roman-style bathhouse, and numerous massages, facials and body treatments that pay homage to the holistic healing traditions of the region. As Director of Wellness, Retail, and Club 1927, you will embody the values of wellness and luxury hospitality, inspiring a team to create exceptional experiences that leave every guest feeling renewed.

What you will be doing : Reporting to the Director, Operations, responsibilities and essential job functions include but are not limited to the following :

  • Develop and lead the strategic vision of the Fairmont Spa, ensuring all wellness experiences reflect Fairmont brand standards and the unique positioning of the hotel
  • Oversee day-to-day operations of the Spa, Retail, Fitness, and Club 1927 Membership, maintaining a strong daily presence in all wellness areas, engaging with guests and colleagues to ensure service excellence and addressing any immediate operational needs
  • Lead by example by being actively involved in daily operations to support peak periods, coaching in real-time, and ensuring every guest touchpoint aligns with service excellence.
  • Monitor departmental financial performance, including revenue generation, cost control, payroll, and profitability metrics, ensuring financial goals are consistently exceeded
  • Inspire, lead, and develop a passionate team committed to delivering personalized and transformative guest experiences through a hands-on leadership approach
  • Strategize with the team on new offerings and actively contribute ideas to elevate the wellness experience and environment, fostering a holistic and integrated wellness culture throughout the hotel
  • Partner with Sales & Marketing to design and implement promotions, events, and seasonal activations aligned with wellness objectives and revenue targets
  • Foster a culture of continuous improvement by utilizing guest feedback, colleague engagement insights, and performance evaluations
  • Analyze market trends, guest feedback, and competitive offerings to position the hotel as a leader in luxury wellness
  • Maintain a clean, safe, and welcoming environment for both guests and colleagues, with a strong focus on health and safety protocols
  • Follow department policies, procedures and service standards
  • Other duties as assigned
  • Qualifications

    Your experience and skills include : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Previous experience as a senior leader in a full-service luxury spa, preferably within a hotel or resort setting
  • Extensive knowledge of spa operations, wellness treatments, retail, and current industry trends
  • Degree or diploma in hospitality, business, or wellness-related field an asset
  • Demonstrated ability to drive financial performance, enhance guest satisfaction, and foster employee engagement
  • Familiarity with systems such as Book4Time, Opera, BirchStreet, and Microsoft Office an asset
  • Results-driven and adaptable, with the ability to perform well under pressure and manage multiple priorities
  • Leads by example and cultivates a strong team culture centered on accountability, collaboration, and high performance
  • Flexibility to work weekends, holidays, and variable hours based on business needs
  • Yearly Salary Range $115,000-$130,000

    Additional Information

    Fairmont Sonoma Mission Inn & Spa, an elegant Spanish mission-style Inn, boasts exceptional accommodation in the heart of Wine Country. As one big team, community ofservice professionals, we come together and work with a common purpose to welcome, connect and serve others.

    Visa Requirements : Applicants must be able to provide proof that they are legally able to work in the United States.

    Our commitment to Diversity & Inclusion :

    We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

    Create a job alert for this search

    Director Club • Sonoma, CA, United States

    Related jobs
    • Promoted
    • New!
    Licensed Mental Health Therapist (LMFT, LCSW, LPCC) - Lafayette, CA

    Licensed Mental Health Therapist (LMFT, LCSW, LPCC) - Lafayette, CA

    LifeStance HealthLafayette, CA, US
    Full-time
    At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives...Show moreLast updated: 18 hours ago
    • Promoted
    Director / Senior Director, Leadership Annual Giving Officer (0462U), Intercollegiate Athletics - 819

    Director / Senior Director, Leadership Annual Giving Officer (0462U), Intercollegiate Athletics - 819

    InsideHigherEdBerkeley, California, United States
    Full-time
    Director / Senior Director, Leadership Annual Giving Officer (0462U), Intercollegiate Athletics - 819.At the University of California, Berkeley, we are dedicated to fostering a community where everyo...Show moreLast updated: 23 days ago
    • Promoted
    Travel Occupational Therapist

    Travel Occupational Therapist

    LanceSoftVallejo, CA, US
    Permanent
    LanceSoft is seeking a travel Occupational Therapist for a travel job in Vallejo, California.Job Description & Requirements. Established in 2000, LanceSoft is a Certified MBE and Woman-Owned org...Show moreLast updated: 1 day ago
    • Promoted
    Travel Radiation Therapist

    Travel Radiation Therapist

    First Connect HealthSanta Rosa, CA, US
    Full-time
    First Connect Health is seeking a travel Radiation Therapist for a travel job in Santa Rosa, California.Job Description & Requirements. First Connect Health Job ID #25-279287.Pay package is base...Show moreLast updated: 30+ days ago
    • Promoted
    Deputy Director (7375U), Greater Good Science Center - 82216

    Deputy Director (7375U), Greater Good Science Center - 82216

    InsideHigherEdBerkeley, California, United States
    Full-time
    Deputy Director (7375U), Greater Good Science Center - 82216.At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive.Our cul...Show moreLast updated: 15 days ago
    • Promoted
    Activity Director

    Activity Director

    Oakmont Senior LivingBerkeley, CA, United States
    Full-time
    Shifts : Tuesday through Saturday.Managed by Oakmont Management Group, we provide exceptional quality, comfort, and care with five-star services and amenities. Residents enjoy a rewarding lifestyle w...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Physical Therapist

    Travel Physical Therapist

    Medical Solutions AlliedSaint Helena, CA, US
    Full-time
    Medical Solutions Allied is seeking a travel Physical Therapist for a travel job in Saint Helena, California.Job Description & Requirements. We’re seeking talented healthcare professionals...Show moreLast updated: 30+ days ago
    • Promoted
    Director of Development (0462U) - MPS

    Director of Development (0462U) - MPS

    InsideHigherEdBerkeley, California, United States
    Full-time
    Director of Development (0462U) - MPS.At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freed...Show moreLast updated: 29 days ago
    • Promoted
    • New!
    Director of Sales (Senior Living)

    Director of Sales (Senior Living)

    Calligraphy Napa ValleyNapa, CA, United States
    Full-time
    Commission / Bonus (Total Compensation of $120k+) with.This high-impact role is responsible for achieving occupancy and revenue targets by building relationships with prospective residents and their ...Show moreLast updated: 12 hours ago
    • Promoted
    Travel Radiation Therapist

    Travel Radiation Therapist

    HonorVet TechnologiesSanta Rosa, CA, US
    Full-time
    HonorVet Technologies is seeking a travel Radiation Therapist for a travel job in Santa Rosa, California.Job Description & Requirements. Day 5x8-Hour (08 : 00 AM – 04 : 30 PM).Seeking an exper...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Oncology Radiation Therapist

    Travel Oncology Radiation Therapist

    Host HealthcareLarkfield-Wikiup, CA, US
    Full-time
    Host Healthcare is seeking a travel Radiation Therapist for a travel job in Larkfield-Wikiup, California.Job Description & Requirements. Pay package is based on 8 hour shifts and 40 hours per we...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Nurse RN - Behavioral Health

    Travel Nurse RN - Behavioral Health

    First Connect HealthSaint Helena, CA, US
    Full-time
    First Connect Health is seeking a travel nurse RN Behavioral Health for a travel nursing job in St.Job Description & Requirements. Evenings | 5×8s | 3 : 00 PM – 11 : 30 PM.Set days with ...Show moreLast updated: 14 days ago
    • Promoted
    Senior Director of Studio Performance and Operations

    Senior Director of Studio Performance and Operations

    Walnut CreekWalnut Creek, CA, US
    Full-time
    Join one of the fastest-growing wellness brands in the country.Kalologie is expanding rapidly nationwide, and we’re seeking a dynamic . Senior Director of Studio Performance and Operation...Show moreLast updated: 30+ days ago
    • Promoted
    Executive Director of Development, Student Experience and Diversity, UDAR (0465U) 81069

    Executive Director of Development, Student Experience and Diversity, UDAR (0465U) 81069

    InsideHigherEdBerkeley, California, United States
    Full-time
    Executive Director of Development, Student Experience and Diversity, UDAR (0465U) 81069.At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels wel...Show moreLast updated: 30+ days ago
    • Promoted
    Director of Operations, Rugby (5173U), Intercollegiate Athletics - 81999

    Director of Operations, Rugby (5173U), Intercollegiate Athletics - 81999

    InsideHigherEdBerkeley, California, United States
    Full-time
    Director of Operations, Rugby (5173U), Intercollegiate Athletics - 81999.At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can th...Show moreLast updated: 29 days ago
    • Promoted
    Associate Director of Programs (0329U), Recreation & Wellbeing - 78038

    Associate Director of Programs (0329U), Recreation & Wellbeing - 78038

    InsideHigherEdBerkeley, California, United States
    Full-time
    Associate Director of Programs (0329U), Recreation & Wellbeing - 78038.At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thri...Show moreLast updated: 28 days ago
    • Promoted
    • New!
    Licensed Mental Health Therapist (LMFT, LCSW, LPCC) - Corte Madera, CA

    Licensed Mental Health Therapist (LMFT, LCSW, LPCC) - Corte Madera, CA

    LifeStance HealthCorte Madera, CA, US
    Full-time
    At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives...Show moreLast updated: 18 hours ago
    • Promoted
    Travel Radiation Therapist

    Travel Radiation Therapist

    BesticaSanta Rosa, CA, US
    Full-time
    Bestica is seeking a travel Radiation Therapist for a travel job in Santa Rosa, California.Job Description & Requirements. Certs Required : BLS, ARRT, ARRT (T) (Radiation Therapy), CA State Licen...Show moreLast updated: 30+ days ago