Patient Care Guide (PCG)

Job Description

Job Description

Salary : $26 / Hour

The DuPont Clinic is a referral center for all-trimester abortion and ultrasound-guidedprocedures, including for abnormal or high risk pregnancies, and for people with complexmedical situations who may have difficulty accessing care. We provide the highest level ofmedical care and a private experience focused on the individual needs of each patient. TheDuPont Clinic is committed to creating an inclusive environment where individuals from allbackgrounds feel comfortable.

The Patient Care Guide (PCG) serves as an integral part of the team, creating a supportivepatient experience and ensuring patient safety. PCGs provide unique and extremely valuablecare for patients while working in conjunction with physicians, advanced practice clinicians, and nurses. The PCG will report directly to the Associate Manager, Patient Care. The PCG provides critical informational, emotional, and physical support for patients during theirprocedures and recovery, as well as assisting clinicians and administrative staff with clinicoperations.

The hours for this position are variable four to five days a week (Mon-Thurs, Tues-Fri, Mon-Fri), depending on the clinic schedule. PCGs work between 32 to 40 hours a week, with some late nights and an on-call shift 1-2 weeks in the month.

Essential Duties :

• Providing trauma-informed patient-centered care by offering physical and emotional support to patients before, during, and after their abortionprocedures
• Utilizing Quickbase EMR to input patient information; review and upload patient charts
• Supporting and monitoring patients through recovery including taking vital signs and conducting bleeding checks with oversight from nurses andproviders
• Communicating effectively with all members of the patient-care team, with Slack, Google Meet, and in-person
• Assisting and providing ultrasound guidance for procedures after appropriate training
• Setting up the clinic in the morning and shutting down at the end of day
• Collaborating with the operations team with maintenance of the clinic when time allows, including laundry, restocking, bringing in orders, etc.
• Actively demonstrate, promote, and support a culture of diversity, equity and inclusion by upholding principles of reproductive justice
• Participating in staff meetings and training
• Other duties as assigned
Qualifications :
• Required :

Strong commitment to a person's bodily autonomy

Native speakers of the following languages : Spanish, Arabic, Amharic, Mandarin,

Vietnamese, French, and Portuguese are highly preferred

Physical and Work Environment :

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Some Fridays are administrative days with the expectation that meetings will be attended.

Clinical Fridays occur 1-3x a month. Tuesday to Friday clinical weeks occur as needed and following Monday holidays.

Benefits and pay range :

DuPont is an equal opportunity employer committed to building a welcoming environment for its staff who represent diverse backgrounds and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other status protected by federal, state, and local law.

Please do not call for updates as our amazing staff are busy caring for our patients. For updates on your application please email hr@dupontclinic.com.

References should be available if requested.