Talent.com
Experienced Veterinary Client Service Representative / Receptionist- Abingdon Square Veterinary Clinic

Experienced Veterinary Client Service Representative / Receptionist- Abingdon Square Veterinary Clinic

Veterinary Innovative PartnersNew York, NY, United States
15 hours ago
Job type
  • Full-time
Job description

Experienced Veterinary Client Service Representative / Receptionist

Abingdon Square Veterinary Clinic is seeking a dedicated and customer-focused individual to join our team as a full-time Veterinary Client Service Representative / Receptionist. In this role, you will be the first point of contact for our customers and play a crucial role in providing exceptional service.

Are you ready to take your skills to the next level in a beautiful, modern facility? At Abingdon Square Veterinary Clinic, we're not just about top-notch care for our furry friends we're building a team that's passionate about making a real difference! Our state-of-the-art clinic is located at 374 6th Ave, New York, NY, and we're looking for an experienced, skilled Client Service Representative to join us as we elevate pet care to the next level.

Why You'll Love Working Here :

Our gorgeous, spacious facility was built with both pets and people in mind :

  • 5 large, beautifully designed exam rooms
  • A cutting-edge surgical suite where precision meets comfort.
  • A dedicated dental suite with 2 dental tables to make every procedure smooth
  • An incredible staff lounge where you can relax, recharge, and enjoy top-tier amenities.
  • The latest in veterinary technology and a cloud-based medical record system to make your job easier and more efficient.

At Abingdon Square, we believe that happy, healthy pets make happy people, and we go above and beyond to offer gold-standard veterinary care. Our services include routine and advanced soft tissue surgery, dental care, and urgent care during business hours. We're Fear Free, Feline Friendly Certified, and Human-Animal Bond Certified, because we know that caring for animals requires both skill and compassion.

Responsibilities :

  • Client Interaction and Communication :
  • Greet clients warmly and professionally, creating a welcoming and comforting atmosphere.
  • Schedule appointments, surgeries, and procedures, ensuring optimal utilization of veterinary staff and resources.
  • Answer phone calls, address client inquiries, and provide information about our services and policies.
  • Check-In and Check-Out Procedures :
  • Efficiently manage client check-ins, verifying patient information, updating records, and obtaining necessary paperwork.
  • Process payments accurately and provide clients with detailed invoices and receipts.
  • Coordinate smooth check-out processes, including scheduling follow-up appointments and providing post-operative care instructions.
  • Administrative Tasks and Record Keeping :
  • Maintain accurate electronic and paper records, including patient files, appointment logs, and client communication.
  • Handle administrative tasks such as filing, faxing, scanning, and data entry.
  • Manage and update client information in the practice management software.
  • Client Education and Support :
  • Provide basic information about preventive care, vaccinations, and medications.
  • Assist clients with completing forms, explaining treatment plans, and addressing concerns.
  • Team Collaboration :
  • Collaborate effectively with veterinarians, veterinary technicians, and support staff to ensure smooth patient flow and excellent client service.
  • Assist in coordinating appointments, procedures, and special requests.
  • The Client Service Representative is much more than just a receptionist. Our CSRs provide the first impression of the hospital to clients and patients. They must be warm, friendly, professional, helpful, knowledgeable, and capable of handling many tasks at once with many interruptions. This role requires an individual with knowledge of the veterinary world, critical thinking, and schedule maintenance. Individuals with a friendly and outgoing demeanor is necessary.

    Qualifications :

  • Previous experience working in a veterinary setting is required
  • Preferred experience using Vetspire practice management software
  • Excellent interpersonal and customer service skills, with a friendly and professional demeanor.
  • Strong communication skills, both verbal and written, for effective client interaction and team collaboration.
  • Ability to multitask and handle a fast-paced environment with attention to detail.
  • Proficiency in using computer software, including practice management systems and Microsoft Office.
  • Organizational skills to manage appointments, records, and administrative tasks.
  • Empathy and patience when dealing with clients who may be anxious or stressed about their pets' well-being.
  • Benefits :

    Salary Range : $21-26 an hour to commensurate with qualifications and experience

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Short Term & Long Term Disability
  • Training & Development
  • Tuition assistance
  • Uniform allowance
  • Discounted healthcare for personal pets
  • At Abingdon Square Veterinary Clinic, we're proud to offer the highest quality care for cats and dogs in New York City. Our team is close-knit, supportive, and dedicated to excellence and we've got the tools and technology to make sure you thrive in your role. Our clinic is more than just a workplace it's a place where your passion for animals can truly shine. If you're ready to step into a new, exciting chapter of your veterinary career in one of NYC's premier clinics, we'd love to meet you. Let's write the next success story for pets and their families together.

    Apply Now to join the Abingdon Square Vet Clinic's family and make a real difference in the lives of pets and their people!

    Create a job alert for this search

    Veterinary Service • New York, NY, United States

    Related jobs
    • Promoted
    • New!
    Experienced Veterinary Receptionist

    Experienced Veterinary Receptionist

    Inwood Animal ClinicNew York, New York, United States
    Full-time +1
    Company Description At Inwood Animal Clinic, we specialize in quality veterinary care for pets of all ages.We are available to address any potential issues, so our patients will enjoy a lifetime of...Show moreLast updated: 16 hours ago
    • Promoted
    Veterinarian

    Veterinarian

    Community Animal HospitalMorris Plains, New Jersey, United States
    Full-time +1
    Join the compassionate and collaborative team at Community Animal Hospital, where high-quality care and teamwork are at the heart of everything we do. Located in beautiful Morris Plains, NJ, just mi...Show moreLast updated: 30+ days ago
    Veterinary Client Service Representative, AEC

    Veterinary Client Service Representative, AEC

    Ethos Veterinary HealthLittle Falls, NJ, US
    Full-time
    Quick Apply
    Client Service Representative Are you a compassionate, enthusiastic "people person" with a love for animals?.Do you thrive in a dynamic environment where every day brings new challenges and ...Show moreLast updated: 5 days ago
    • Promoted
    Senior Veterinary Specialist (Dermatology)

    Senior Veterinary Specialist (Dermatology)

    Zoetis, IncParsippany-Troy Hills, NJ, United States
    Full-time
    Veterinary Specialist - Board-Certified Dermatologist.Zoetis has a team of talented specialists supporting key therapeutic areas that includes 4 board-certified dermatologists.We are dedicated to p...Show moreLast updated: 2 days ago
    • Promoted
    Veterinary Triage Coordinator

    Veterinary Triage Coordinator

    Ethos Veterinary HealthNew York, New York, US
    Full-time
    Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match.Are you passionate about delivering exceptional service and making a real difference in...Show moreLast updated: 3 days ago
    • Promoted
    Associate Veterinarian

    Associate Veterinarian

    JAS RecruitmentStamford, CT, United States
    Full-time
    We are looking for a full-time veterinarian to join our team to provide medical care for animals, diagnose and treat illnesses, consult with clients about their pets’ health, maintain patient recor...Show moreLast updated: 9 days ago
    Client Service Representative and Veterinary Assistant

    Client Service Representative and Veterinary Assistant

    Long Island Animal HospitalWestbury, NY, US
    Full-time
    Client Service Representative / Veterinary Assistant.Long Island Animal Hospital - Westbury, New York.Pay range up to $23 / hr depending on experience. If you’re the kind of person who can go from com...Show moreLast updated: 18 days ago
    • Promoted
    RBVH, Overnight ER / CC Veterinary Technician

    RBVH, Overnight ER / CC Veterinary Technician

    Ethos Veterinary HealthRed Bank, NJ, US
    Full-time
    Overnight ER / CC Veterinary Technician.Are you a dedicated veterinary technician looking to advance your career in a thriving, collaborative, and progressive environment?. Red Bank Veterinary Hospita...Show moreLast updated: 25 days ago
    • Promoted
    Associate Veterinarian

    Associate Veterinarian

    Valhalla Animal HospitalValhalla, New York, United States
    Full-time +1
    Company Description Associate Veterinarian - Valhalla Animal Hospital (Valhalla, NY) Join our caring, close-knit veterinary team in the heart of Westchester County! Valhalla Animal Hospital is seek...Show moreLast updated: 6 days ago
    Veterinary Client Service Representative

    Veterinary Client Service Representative

    Astoria Veterinary GroupAstoria, NY, US
    Part-time
    Astoria Veterinary Group is in search of a part-time .We offer an AMAZING benefits package- which includes 401k, paid continuing education, student loan support, mental health and family support se...Show moreLast updated: 30+ days ago
    Veterinary Client Service Representative, RBVH

    Veterinary Client Service Representative, RBVH

    Ethos Veterinary HealthRed Bank, NJ, US
    Full-time
    Quick Apply
    Veterinary Client Service Representative Red Bank Veterinary Hospital (RBVH) proudly opened its new, state-of-the-art facility in May 2024—an expansive, 100,000+ square foot space near...Show moreLast updated: 30+ days ago
    • Promoted
    Overnight Veterinary ER Inpatient Technician, RBVH

    Overnight Veterinary ER Inpatient Technician, RBVH

    Ethos Veterinary HealthRed Bank, NJ, US
    Full-time
    Overnight Veterinary ER Inpatient Technician.Are you a dedicated veterinary technician looking to advance your career in a thriving, collaborative, and progressive environment?.Red Bank Veterinary ...Show moreLast updated: 6 days ago
    Veterinary Client Service Representative

    Veterinary Client Service Representative

    Innovetive Petcareglen head, NY, US
    Full-time
    Quick Apply
    Join Our Team at Station Plaza Veterinary Group!.Veterinary Client Service Representative (Receptionist).Station Plaza Veterinary Group. Our dedicated team is passionate about animals and takes prid...Show moreLast updated: 30+ days ago
    • Promoted
    Pork Technical Services Veterinarian

    Pork Technical Services Veterinarian

    Zoetis, IncParsippany-Troy Hills, NJ, United States
    Full-time
    This position is open to qualified candidates located within the United States (remote).This Position will provide technical support for the assigned accounts within Zoetis Pork.The Pork Technical ...Show moreLast updated: 12 days ago
    • Promoted
    Credentialed Veterinary Technicians ( CVT / RVT / LVT )

    Credentialed Veterinary Technicians ( CVT / RVT / LVT )

    Cornell University Veterinary SpecialistsStamford, Connecticut, United States
    Full-time
    Cornell University Veterinary Specialists (CUVS) is a specialty and emergency veterinary center located in Stamford, CT.As a subsidiary of Cornell University, CUVS is a mission-driven hospital that...Show moreLast updated: 10 days ago
    • Promoted
    Licensed Veterinary Technician $33 - $45.00 / hr + $5,000 bonus

    Licensed Veterinary Technician $33 - $45.00 / hr + $5,000 bonus

    Bronx Veterinary CenterBronx, New York, United States
    Full-time
    Licensed Veterinary Technician (Full-Time | Day Shifts | $5,000 Signing Bonus) $33–$45 / hr | 4-Day Work Week | Amazing Culture | Advanced Tech | Huge Growth Potential Are you a Licensed Veterinary T...Show moreLast updated: 30+ days ago
    • Promoted
    Managing Veterinarian

    Managing Veterinarian

    National Veterinary AssociatesFlushing, NY, US
    Full-time
    Exciting Opportunity : Lead the\nFuture of Veterinary Care as a Medical Director (Managing Veterinarian) in\nBayside, NY!. Are you ready to take the next big step in your veterinary career? Do you\nd...Show moreLast updated: 30+ days ago
    • Promoted
    Overnight Veterinary ER Inpatient Technician, RBVH

    Overnight Veterinary ER Inpatient Technician, RBVH

    Ethos Veterinary Health CareersRed Bank, New Jersey, US
    Full-time
    Overnight Veterinary ER Inpatient Technician.Are you a dedicated veterinary technician looking to advance your career in a thriving, collaborative, and progressive environment?.Red Bank Veterinary ...Show moreLast updated: 6 days ago