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Senior Clinical Consultant

Senior Clinical Consultant

Toney HealthcareNew York, NY, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

We are seeking an experienced and strategic  Senior Clinical Consultant  with deep experience in Utilization Management (UM) for  Intellectual and Developmental Disabilities (IDD) ,  Behavioral Health (BH) , and  Home and Community-Based Services (HCBS) . This role involves partnering with healthcare organizations to assess, design, implement, and optimize clinical processes, systems, and programs. The ideal candidate has hands-on experience in community-based care models, understands person-centered planning, and is passionate about improving care outcomes for vulnerable and underserved populations and a proven track record in clinical consulting or health systems improvement.  The ideal candidate combines strong clinical expertise with operational insight into Medicaid-funded community-based services.

Essential Functions / Key Responsibilities :

  • Collaborate with clients to assess current clinical workflows, quality initiatives, and care delivery models for BH, IDD & HCBS populations.
  • Lead strategic consulting engagements focused on transforming UM functions across IDD, BH, and HCBS systems.
  • Conduct needs assessments and gap analyses of clinical service models across residential, day, and community-based settings.
  • Design and implement strategies to improve clinical outcomes, patient safety, and operational efficiency.
  • Analyze current UM processes, clinical review workflows, and decision-making frameworks to identify inefficiencies and areas for improvement.
  • Design person-centered outcomes-based UM models that align with Medicaid regulations, waiver authorities, and the HCBS Final Rule.
  • Develop clinical criteria and review protocols tailored to community-based and residential services for complex populations.
  • Support the implementation of electronic utilization management systems and ensure integration with case management and care coordination functions.
  • Create training documents for UM clinicians and reviewers on evidence-based review standards, level of care criteria and documentation best practices.
  • Evaluate UM performance data, identify trends (e.g., over / under-utilization), and recommend corrective actions to support quality and cost-effectiveness.
  • Collaborate with compliance and policy teams to ensure adherence to federal and state regulatory requirements.
  • Contribute clinical insight to RFP responses, program evaluations, and strategic planning for clients in the public and private sectors.
  • Analyze clinical data to identify trends, opportunities, and areas for performance improvement.
  • Lead clinical workstreams for projects related to waivers and integrated care delivery.
  • Serve as a subject matter expert (SME) in clinical best practices, regulatory compliance, and care standards.
  • Provide subject matter expertise on person-centered planning, functional assessments, behavior support plans, and trauma-informed care.
  • Lead clinical workstreams in projects involving EHR optimization, population health, or care transformation.
  • Translate clinical, regulatory, and policy requirements into actionable implementation plans for systems and provider organizations.
  • Train and coach provider staff, care coordinators, and system leaders on clinical best practices, evidence-based interventions, and service planning.
  • Collaborate with cross-functional teams (e.g., policy, data, operations) to support transformation initiatives and ensure compliance with federal and state guidelines.
  • Contribute to business development efforts by supporting proposal writing, client presentations, and strategic planning.

Competencies :

  • Excellent written and verbal communication skills with strong attention to detail.
  • Strong analytical, facilitation, and project leadership skills.
  • Highly organized and proactive, with the ability to manage multiple priorities at once.
  • Proficient in Microsoft office suite.
  • Ability to thrive in a fast-paced, evolving healthcare environment.
  • Demonstrated ability to lead multi-stakeholder engagements and manage complex clinical transformation projects.
  • Excellent communication, facilitation, and relationship-building skills with both provider-level and executive stakeholders.
  • Travel :

  • Remote with periodic travel as required (estimate
  • Required education and experience :

  • Licensed clinician with an advanced degree in Nursing, Social Work, Psychology, Behavioral Health, or related field (e.g., RN, LCSW, LPC, PhD, PsyD, BCBA).
  • 5-10+ years of clinical experience in IDD, BH, or HCBS, with at least 3 years in Utilization Management, clinical review, or prior authorization.
  • 3+ years in consulting, leadership, or system transformation role.
  • Deep understanding of Medicaid UM operations, medical necessity criteria, and CMS requirements for home- and community-based care.
  • Proven experience working with or advising state Medicaid agencies, MCOs, or UM vendors on service authorization and care planning.
  • In-depth knowledge of Medicaid policy, HCBS waivers, person-centered practices, and behavioral health integration.
  • Familiarity with regulatory frameworks including HCBS Final Rule, Olmstead compliance, EVV, and value-based care initiatives.
  • Preferred  education, certifications and / or experience :

  • Experience working with state Medicaid agencies, managed care organizations, or national consulting firms in the IDD / BH / HCBS space.
  • Experience implementing clinical quality frameworks such as CQL, HEDIS, or NCI indicators.
  • Knowledge of behavioral support, crisis response, or dual-diagnosis populations (IDD + BH).
  • Experience with data-informed decision-making and performance improvement strategies.
  • Certification in Project Management (PMP), CPHQ, or Lean Six Sigma is a plus.
  • Physical Requirements / Work environment :

  • Must have a home office, mobile phone, and computer with security requirements met.
  • Prolonged periods of sitting at a desk and working on a computer.
  • Ability to speak, hear, and comprehend both written and verbal communications.
  • Other duties :

    This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and / or activities may change at any time with or without advanced notice.

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