Front Desk Supervisor - Ft

Job Description

Job Description

The DoubleTree by Hilton Colorado Springs is hiring a Front Desk Supervisor. This is a full-time position. The Front Office Supervisor assists the Front Office Manager in directing the operations of the Front Desk staff to properly ensure the prompt, efficient and courteous service to guests, that all guests' needs are met during their stay and to deliver the highest levels of guest satisfaction.

Compensation : $17.50 - $18 hourly

Responsibilities :

Essential Job Tasks :

• Assists in the operations of the Front Desk by supervising all Guest Service associates
• Ensures guest satisfaction by responding to guest requests in a friendly, service-oriented manner, resolving guest complaints, and greeting in-house guests
• Fills in at the Front Desk during busy periods or when staffing needs dictate
• Performs other duties as assigned by management

OTHER TASKS

Working Conditions

Ability to work irregular shifts, weekends, holidays, and overtime as activity levels demand.

Qualifications :

About Company

At the DoubleTree, it's our unique CARE culture that inspires us to create and deliver exceptional experiences for our guests, Team Members, and the communities in which we live and work.

Our hotel is near I-25, five minutes from the Broadmoor World Arena, and it's under five miles from downtown Colorado Springs, Fort Carson, and the Cheyenne Mountain Zoo. Garden of the Gods is only a 20-minute drive away.

Competitive Wages, Sick Leave, 401(k), and Hilton Employee Discounts.

The DoubleTree Colorado Springs is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, pregnancy, marital status, sexual orientation, age, national origin, veteran or military status, disability, genetic information, or any other characteristic prohibited by federal, state, and / or local laws.