Front Desk Clerk

Jamison Professional Services, Inc. (“Jamison”) is currently seeking a qualified and motivated candidate for the position of Front Desk Clerk .

To be considered for this position, candidates must include at least three professional references. No personal references are allowed.

Job Title : Front Desk Clerk | Colorado Springs, CO

DESCRIPTION OF SERVICES :

The primary emphasis of the front desk clerk is to greet and assist both walk-in and telephone customers, assist customers with basic questions regarding Military & Family Readiness Center (M&FRC) programs / resources, ascertain the nature of the call or visit, direct clients to the appropriate program manager, schedule clients for classes, and provide complete and clear information that addresses most routine or procedural issues. The front desk improves overall personnel readiness by providing access to information resources such as computer access, telephones and scanning / copying capability. In addition, the front desk clerk will work with respective M&FRC personnel to ensure quality customer service.

REQUIRED AND DESIRED KNOWLEDGE, SKILLS, AND ABILITIES :

• Knowledge of Microsoft Office (Microsoft Windows, Microsoft Word, PowerPoint, Excel, Teams, and Access)
• Quick learner - Be able to become proficient within (2) two months on learning M&FRC resource software, Air Force Family Integrated Results and Statistics Tracking (AFFIRST) system, and will become proficient within (6) six months of all M&FRC programs.
• Previous experience in similar role.

JOB DUTIES AND RESPONSIBILITIES :

HOURS OF OPERATION :

The front desk clerk shall perform all PWS requirements during SSFB core operating hours, which are 0800 to 1600, Monday through Friday with a 1-hour lunch, with office hours from 0730 to 1630. The front desk clerk must be readily available to answer phone calls and provide service to walk-in customers from 0800 to 1600 except during their authorized lunch hour. The front desk clerk shall work a maximum of 40 hours per week.

PRIMARY PLACE OF PERFORMANCE : Colorado Springs, CO 80912

Hourly Rate : $17.75 + Benefits

Clearance Level Required :

JAMISON CORPORATE OVERVIEW :

Jamison Professional Services, Inc. (Jamison) is a Service-Disabled, Veteran-Owned Small Business (SDVOSB), certified Minority Business Enterprise (MBE) headquartered in metropolitan Atlanta, Georgia. We specialize in providing professional management, administrative, healthcare, court reporters and transcriptionist experts, and document / record and telehealth operational support solutions to U.S. Government, State, and commercial clients. Jamison is a nationwide professional staff augmentation company, that helps commercial clients and government agencies expand their talent acquisition reach by sourcing, assessing, developing, and managing the talent that enables them to be successful.

Jamison offers a wide range of employment opportunities in the commercial and government sectors. We seek employees who share our values of service excellence, integrity, and professionalism.

Jamison affords equal employment opportunity to all individuals, regardless of race, creed, color, religion, gender, national origin, ancestry, age, marital status, veteran status, disability, medical condition, gender identity, or sexual orientation. Our employees, as well as applicants and others with whom we do business, will not be subjected to sexual, racial, religious, ethnic, or any other form of unlawful harassment and / or discrimination. In addition, Jamison adheres to the equal employment opportunity requirements of all states and localities in which it does business.

Jamison’s commitment to equal opportunity is applied through every aspect of the employment relationship, including, but not limited to, recruitment, selection, placement, training, compensation, promotion, transfer, termination, and all other matters of employment.

Applicants may be required to successfully complete an online assessment to determine qualifications for positions requiring specific skills.

All applications must be submitted through our application system at : https : / / www.jps-online.com / apply-now /

About Jamison Professional Services :

Jamison Professional Services, Inc. (Jamison) is a Service-Disabled, Veteran-Owned Small Business (SDVOSB), certified Minority Business Enterprise (MBE) headquartered in metropolitan Atlanta, Georgia, founded in 1993. As a nationwide professional staff augmentation company, we help commercial clients and government agencies expand their talent acquisition reach by sourcing, assessing, developing, and managing the talent that enables them to be successful. We have provided talent solutions and operational solutions in the areas of program management, financial management, acquisition support, and strategic planning / consulting to over 30 U.S. Government agencies, including all four branches of the military.