Area Customer Service Coordinator Managed Services

Area Customer Service Coordinator Managed Services Onsite

We're seeking an Area Customer Service Coordinator Managed Services Onsite to work at a premier client in Omaha, NE 68102. Pay rate and shift : 12+ month contract, 1st shift (Mon-Fri) (8 : 00 AM to 5 : 00 PM) at $20 / hour. Note : You will need to drive personal car and MVR is needed. Client will pay mileage. If employee is hired directly to client, they would continue to do the same job.

Job Summary : Our sites deliver mail, do print jobs putting them together, answering the phones, changing toner in the machines, placing service calls for the machines. Strong customer service skills, someone who can deal with change, fast learner, and deals well under pressure will be successful. There is walking to deliver toner and mail, lifting 50 lbs. Be able to use Microsoft, Word, Excel, Outlook, and PowerPoint. There is free parking if they have to pay client would reimburse.

Key Responsibilities :

• Ability to work in a team environment by maintaining positive, productive relationships with co-workers
• Ability to adapt to changing situations, flexibility, high motivation, and sense of urgency
• Basic math skills
• Judgment in making sound justifiable decisions and taking action in solving problems
• Ability to perform repetitive work by continuously executing different tasks according to set procedures, sequence or pace while maintaining quality and output standards
• Commitment to task by having started and persisted with specific courses of action
• Excellent oral communication skills by being able to clearly present information through the spoken word in positive and negative circumstances
• Working knowledge of account services to facilitate job scheduling
• Ability to comprehend written and verbal instructions from customers and effectively translate to site resources
• Ability to resolve customer related issues
• Ability to troubleshoot and coordinate problem resolution
• Proficiency in the use of Microsoft and computers

Routinely may be asked to report to an alternate site on any given day which could result in walking, driving or other modes of transportation to that alternate site and a longer commute time that exceeds scheduled shift. Typically, an office / warehouse environment with adequate lighting and ventilation, and a normal range of temperature and noise level. Work assignments are diversified. Interpret, comprehend, and apply complex material, data and instruction prepare, provide and convey diversified information. Working conditions regularly expose individuals to conditions that could result in minor cuts. Some physical effort is required which may involve long periods of standing, walking, bending, reaching, stretching, climbing or similar activities as well as lifting or moving items weighing up to 50 lbs. and in pushing or pulling machines on wheels, which may weigh up to 400 lbs., in order to move for repairs. Walking between buildings may be necessary. Moderate dexterity regular application of basic skills (calculator, keyboard, hand tools, eye / hand coordination. Specific vision abilities required by this job include close vision.

Qualifications and Experience : Requires high school diploma plus 12 months of related work experience. Post High School education encouraged and preferred. Could be required to move locations in one day should the business require it. Also, ability to cover accounts between 40-50 miles. May require valid, violation-free driver's license along with reliable transportation and minimum levels of auto insurance coverage per policy. Requires intermediate skill level on most common software applications including file folder management and navigating to network production folders. Must maintain and accurately submit monthly expenses in a timely manner following proper coding requirements.

What happens next : Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more. Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be an Area Customer Service Coordinator Managed Services Onsite today!

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

About Kelly : Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your lifejust ask the 300,000 people we employ each year. Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.