Overview
Join to apply for the Recruitment & Engagement Coordinator role at Home Instead . The on-site position is in DeKalb, IL.
Objective
The Recruitment Coordinator is responsible for recruiting, screening, hiring, and onboarding caregivers (we call ours Care Pros), as well as executing and organizing all training programs to provide the highest quality of service to clients. This role also focuses on the development and engagement of Care Pros, fostering a high-quality culture and reducing turnover. The position requires wearing multiple hats in the office and adapting to a fast-changing environment.
Primary Responsibilities
- Develop and implement new recruitment strategies online and within the community
- Ensure company standards are met and upheld
- Maintain ATS system, addressing and engaging all leads / applications
- Maintain accurate records of applicants through the hiring process
- Schedule and conduct Care Pro interviews
- Request any needed documentation for applicants & employee files in compliance with state and federal laws
- Demonstrate open and effective communication with leadership, colleagues, Care Pros, clients, and family members
- Reflect the core values of Mondi & Associates, Inc. dba Home Instead
- Schedule and lead Care Pro training including Alzheimer's and Dementia Training and continuing education learning plans to meet Home Instead Standards
- Schedule and conduct Care Pro annual reviews and all supervision including regular performance conversations, accountabilities, and problem resolution
- Develop new engagement strategies to promote Care Pro retention and satisfaction
- Evaluate and update all training materials as needed
- Coordinate Care Pro schedules with the office team to create high-quality matches and strong relationships
- Achieve NET Care Professional goals for the location
- Prepare and publish the monthly newsletter
- Develop, plan, and facilitate quarterly Care Pro meetings
- Monitor compliance with local and federal labor and safety laws including EOE, ADA, FMLA, and SHA
- Maintain regular attendance at the office to execute job responsibilities
- Adhere to all company policies, procedures, and business ethics codes and ensure they are communicated and implemented within the team
- Perform other duties as assigned
Education / Experience Requirements
Two years' experience in recruitment is requiredTwo years of facilitation / training experience or an equivalent combination of education and additional work experience may be consideredMust possess a valid driver's license, active car insurance, and own vehicleAssociate's degree preferredKnowledge, Skills, And Abilities
Understanding of and uphold policies and procedures established by Mondi & Associates, Inc. dba Home SinceExcellent oral & written communication skills; ability to listen effectively in-person and over the phoneAbility to work independently, maintain confidentiality, and meet deadlinesStrong interpersonal skills, sound judgment, and good decision-makingDiscretion, integrity, and fair-mindedness aligned with company standardsAbility to organize and prioritize daily, monthly, quarterly, and yearly workAbility to establish good working relationships with office colleagues, the franchise owner, clients, and the communityProfessional appearance and demeanorAbility to operate Home Instead technology systemsProficiency in ATS programs, Word, and ExcelAbility to work evenings or weekends as required, including rotating on-call nights & weekendsJob Details
Job Type : Full-timePay : $55,000.00 per yearBenefits : Dental, Health, Vision insurance; Vacation time; Illinois Secure Choice Retirement PlanWork Location : DeKalb, ILJ-18808-Ljbffr