ServiceNow Engineer

About the job ServiceNow Engineer

5iron ServiceNow Engineer

5iron is a privately held, rapidly growing company, providing best-in-class managed cybersecurity operations in the financial sector. 5iron redefines industry expectations by taking an active role in the protection of financial organization, delivering eyes on 24x7x365 cybersecurity operations to effectively minimize cyber risk inside these organizations. Bringing years of information security experience with financial institutions, our managed security operations protect critical network infrastructure from the growing number of threats to banks and the financial services industry.

5irons Security Operations Center (SOC) is in Franklin, Tennessee and all security operations are run from this facility. 5iron does not use a Virtual SOC in which Security Analysts work from home or another remote location which can slow response times and affect client security. Our goal is more than notificationOur goal is remediation and resolution.

We are currently looking for a ServiceNow Engineer to join our growing SOC team.

Responsibilities :

• Perform day-to-day support and maintenance of the ServiceNow environment
• Provide general support, administration and maintenance of ServiceNow platform and associated applications
• Work closely with ServiceNow functional team to build requested items and tasks using workflows to manage processes from the customer to the fulfillment teams.
• Work closely with ServiceNow functional team, configure and improve core and custom applications.
• Work directly with end users to resolve support issues within ServiceNow
• Monitor health, usage and overall compliance of ServiceNow and its applications
• Create and configure Business Rules, UI Policies, UI Actions, Client Scripts

Additionally, the ideal candidate can :

Required Skills and Experience :

What We Offer

Five Iron offers premium benefits that are intended to support our people and their families. These include :

This is an on-site position in the 5iron SOC in Franklin, TN

Job Type : Full-time

Additional